Senior Lead Operational Risk Officer - Auto Lending & Auto Operations

This role will also develop detailed understanding of business strategy, the customer base, products and services, relevant industry issues, emerging risks, advanced analytical techniques and serve as the subject matter expert across the Consumer Lending Operational Risk and execute the vision of expanding data-driven analytics across Consumer Lending Operational Risk in Wells Fargo.

In this role, you will:

• Provide companywide oversight and governance of an integrated operational risk program or initiative
• Develop and drive innovative operational risk approaches and solutions companywide through an influence model
• Identify potential business operational risks
• Develop and drive innovative operational risk approaches and solutions companywide through an influence model
• Constructively and independently challenge existing risk management fundamentals or assumptions and develop alternative approaches and solutions
• Evaluate long term implications and consequences of strategic business decisions and recommend appropriate alternatives for risk management
• Lead implementation of complex initiatives with high risk, generally spanning multiple business lines
• Consult to the business on corrective action plans and effectively managing change
• Influence and negotiate with executive management and business heads as high-level stakeholders both within and outside Wells Fargo
• Lead initiatives and virtual teams across the organization to deliver companywide business risk management transformations
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Lead project or virtual teams and mentor less experienced staff

Required Qualifications:

• 7+ years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

A demonstrated ability to drive and effect change through business engagement is highly desired. This position will partner with both internal and external stakeholders, including senior management from all three lines of defense, as well as relevant regulatory agencies. Our ideal candidate will have:

• Previous consumer lending experience which includes auto lending experience
• Advanced Microsoft Office skills
• Excellent verbal, written, and interpersonal communication skills
• Strong analytical skills with high attention to detail and accuracy
• Ability to articulate complex concepts in a clear manner and interact with all levels of an organization
• Ability to interpret and oversee adherence to policy
• Ability to review and challenge business operational risk management practices and outcomes.
• Leadership experience with strong relationship management, influencing, vision, and execution skills

Leadership, integrity, and credibility will be determining factors in selection. Successful candidates will be articulate and possess a demonstrated leadership capability. A key differentiator will be the ability to understand and operate successfully in a complex, heavily matrixed corporate environment.

Job Expectations:

• This position offers a hybrid work schedule

Work Locations:

• 401 S Tryon St - Charlotte, NC
• 800 S Jordan Creek Pkwy - West Des Moines, IA
• 250 E John Carpenter Frwy - Irving, TX

Posting End Date:
8 Apr 2025
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.