About this role:
Wells Fargo is seeking a Senior Lead Digital Product Manager to support a newly formed Product Area on the Servicing & Operations product team within the Consumer Lending Merchant Services Business Transformation Team. Learn more about the career areas and business divisions at wellsfargojobs.com.
In this role, you will:
- Act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environment
- Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise
- Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
- Collaborate with Technology, Product and Business teams to sequence work, create a product roadmap and deliver work aligned with Merchant Services strategy
- Coordinate highly complex activities and provide guidance and direction to Scrum Team
- Provide vision, direction, and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impact
- Strategically engage with all levels of professionals and managers across the enterprise
- Serve as an expert advisor to leadership, both in Product and Technology
- Proven ability to translate and present complex technical data and information across technical and non-technical groups
- Ensure work is delivered in compliance with applicable policies and actively mitigate risk
- Provide direct leadership to support a culture of talent development to meet business objectives
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- 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Experience with Agile methodology of delivery, including but not limited to intake and discovery/analysis of new work and work in progress within the backlog, writing user stories, refinement, and facilitating and driving prioritization discussions
- Merchant Services experience within the financial services industry
- Experience with one or more Agile tools used for tracking epics, features and user stories in backlogs, such as Confluence and Jira
- Experience working with third party vendors
- Customer centricity mindset; focused on putting the customer first in product development to resolve conflicts and prioritize value outcome
- Experience influencing and building relationships with LOB stakeholders, product owners, technology, business analysis, or other internal partners
- Demonstrated ability to enhance and implement new processes by proactively identifying roadblocks and developing recommendations for unforeseen issues
- Leadership experience with ability to effectively manage and engage teams
- Proven ability to be innovative and creative in meeting customer and enterprise needs
- Demonstrated ability for self-management, problem-solving, and critical decision making in an efficient manner using strong analytical thinking in a complex matrixed environment
- Experience navigating through ambiguity
- Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
- Excellent verbal, written, and interpersonal communication skills and experience communicating and presenting information to senior leaders
- Ability to travel up to 10% of the time
- This position offers a hybrid work schedule
- This position is not eligible for Visa sponsorship
Locations:
- 800 S Jordan Creek Pkwy, West Des Moines, IA
- 1100 Abernathy Rd, Atlanta, GA
- 550 S Tryon, Charlotte, NC
Posting End Date:
11 Oct 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.