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Senior Investigator - Internal Investigations

AT Wells Fargo
Wells Fargo

Senior Investigator - Internal Investigations

St. Louis Park, MN

Why Wells Fargo:

This is where your true career begins. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S. At Wells Fargo, we support employees' career aspirations and growth. We're proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion in the workplace.

We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees. Our customers invest with us, we invest in you. Apply today

About this role:

Wells Fargo is seeking a Senior Investigator - Internal Investigations within Sales Practices and Conduct Management (SPCM). SPCM manages allegations of misconduct effectively when they arise, we reduce employee misconduct by sharing allegation insights with our business partners, and we demonstrate understanding and empathy for the employees that we serve.

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In this role, you will:
  • Lead or participate in moderately complex initiatives within Investigations
  • Use technical expertise to investigate allegations of misconduct
  • Gather comprehensive evidentiary materials on cases with moderate to high risk or complexity related to individual allegations of misconduct
  • Conduct forensic accounting, assist with computer crime investigations, and investigate breeches of information security policies
  • Make risk-based decisions in compliance with company, legal and regulatory requirements, and recommend actions in response to investigations
  • Act as a primary investigator on high profile or complex cases
  • Resolve moderately complex issues and lead team to meet deliverables
  • Execute investigations with moderate to high risk and complexity
  • Mentor and provide guidance to less experienced staff
  • Function under a moderate degree of guidance and supervision
  • Make risk-based decisions in compliance with company, legal, and regulatory requirements and recommend actions in response to investigation
  • Collaborate with individual, legal, business management, and other resources to offer employment decisions and recommendations based on investigation results
  • Consult with peers, colleagues, and mid-level managers to resolve issues and achieve goals
  • Serve as the primary client contact on assigned casework
Required Qualifications, US:
  • 4+ years of Investigations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • Investigative interviewing skills
  • Experience with moderate to complex internal investigations
  • Proven ability to assess, identify, and investigate allegations of misconduct
  • Exposure to fraud and/or BSA/AML investigations, investigations of financial crimes transactions or policy violations, risk management, or compliance
  • Knowledge of conduct management approaches/programs and front line risk management
  • Knowledge and understanding of Allegation Management Policy
  • Ability to leverage data to make effective business decisions
  • Knowledge of retail bank systems (i.e., SVP, OIB, etc.), processes, and contacts as resources to conduct independent assessments
  • Knowledge of brokerage platforms (i.e. Smartstation, Client Link), processes, and contacts as resources to conduct independent assessments
  • Ability to mentor and train less senior staff
  • Link analysis skills to identify common fraud elements, trends, or points of interests to locate related incidents
  • Demonstrated ability to work with leaders and team members at all levels and across functional lines
  • Employs specialized research techniques to detect fraudulent behaviors through strategy alerting opportunities
  • Possess advanced level technical skills to navigate various applications to identify internal fraud
  • Ability to manage complex data requiring the coordination of internal and external resources
  • Strong interpersonal skills and be highly effective in dealing with individuals regarding sensitive matters
  • Excellent oral and written communication skills and be capable of dealing with all levels of management, team members, business partners, customers, outside professionals, and law enforcement personnel
  • Ability to synthesize complex analytical findings into executive level communications
  • A BS/BA degree or higher
  • Certified Fraud Examiner (CFE)
  • Certified Fraud Specialist (CFS)
  • Experience with Enterprise Allegations Platform (EAP) and banking systems and operations.
  • Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
Job Expectations:
  • Willingness to work on-site at one of the stated locations on the job opening
  • Ability to work a hybrid work schedule - 3 days in office / 2 days remote
Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$63,600.00 - $113,000.00
Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Posting End Date:
16 Dec 2024
* Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Client-provided location(s): St Louis Park, MN, USA
Job ID: WellsFargo-R-423125-2
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA
    • HSA
    • Mental Health Benefits
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Return-to-Work Program
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Stock Purchase Program
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program
    • Unconscious Bias Training

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