About this role:

Wells Fargo is seeking a Senior Information Security Analyst

In this role, you will:

• Provide information security consultation to improve awareness and compliance with Enterprise Information Security policy, processes and standards
• Perform remediation of security assessment review issues, complex ad hoc data, and reporting to support information security risk management
• Provide guidance and direction in reviewing assessment findings and mitigating controls to optimize information security
• Identify and direct information asset portfolio reconciliations and certifications
• Provide advanced data aggregation and data of information security risk exposure
• Develop and deliver Information Security Education Awareness and Training in accordance with the Enterprise Information Security Program standards
• Review draft and proposed control standards for business impact and recommend modifications or clarifications as required
• Conduct security control testing and consultation with stakeholders
• Evaluate and interpret internal and Enterprise Information Security policies, processes and standards, and provide recommendations to improve them
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers
• Serve as a mentor to less experienced staff

• 4+ years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Ability to work additional hours as needed
• 3+ years of information security administration experience.
• Excellent customer service skills with good verbal, written & interpersonal communication skills
• Understanding of Role Based Access Control (RBAC) methodology is preferred
• IAM (Identity and Access Management) experience
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
• Ability to exercise independent judgment to identify and resolve problems
• Ability to work effectively, as well as independently, in a team environment
• Strong, clear and concise written and oral communication skills
• Strong analytical skills with high attention to detail and accuracy
• Ability to research and correspond with customers, responding to their questions and concerns with detailed information
• Ability to interact with integrity and a high level of professionalism with all levels of team members and management
• Ability to learn and assimilate information from multiple people and sources
• Ability to quickly learn business operations and processes
• Prior Wholesale Identity Access Management (WIAM) Access Experience preferred.
• Developed sense of urgency relating to customer payment issues
• Proven experience with a changing payments environment.
• Proven experience in identifying and resolving customer and production issues.
• Proven experience in mentoring less experienced team members.
• Proven experience in customer focused role providing the highest level of customer satisfaction and customer resolution.

• Following established guidelines, responding to inquiries concerning access, processing, and requesting status.
• Ensuring Line of Business (LOB) adherence with RBAC methodology.
• Documenting and resolving complex problems regarding WIAM applications and escalating to senior staff or management when solution is unclear.
• Providing monitoring of customer transactions through the WIAM applications to ensure all transactions are processed.
• Recording inquiries and resolving issues or directing requests to appropriate technical area or vendor. Tracking the status and following up to ensure client satisfaction.
• Managing nonstandard access requests that require coordination with enterprise contacts on the gating process.
• Providing technical consultative services to ensure team members are requesting entitlements that meet their needs, are approved for use in the environment and comply with LOB templates.
• Display proficiency in navigating the front and back ends of SIMBA in order to effectively assist users.
• Lead projects as assigned.
• Team members are scheduled for an 8-hour shift, but since this is a production environment, overtime and/or schedule changes will be necessary at times.