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Senior Digital Product Manager - Onboarding

AT Wells Fargo
Wells Fargo

Senior Digital Product Manager - Onboarding

Bangalore, India

About this role:

The Digital, Commercial Banking and Corporate & Investment Banking group is looking for a dynamic product manager to join the Digital Onboarding and Servicing team. As the product management group responsible for the digital experiences to support onboarding and servicing journeys for all Commercial and Corporate and Investment Banking clients, we have the ability to make immediate and long-lasting impacts to support our clients and their journey through their lifecycle with Wells Fargo.

In this role, you will:

  • Lead or participate in variety of complex functions within the digital environment
  • Contribute to large-scale planning related to the execution of the digital strategy
  • Review and analyze complex content strategy/creation, customer experience, analytics/research or product management that require an in-depth evaluation of variable factors
  • Independently resolve complex issues
  • Lead team to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures and/or compliance requirements
  • Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals
  • Potentially lead projects, teams or provide direction to junior staff on less complex digital initiatives
  • Lead or participate in variety of functions within the digital environment with focus on delivery coordination and execution.
  • Establish and maintain relationships with the key business and technology stakeholders on product capabilities and priorities.
  • Assist with change management activities and documentation required before and after software releases.
  • Collaborate and consult with peers, colleagues and mid-level managers to resolve client/user issues and achieve goals.
  • Lead team to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures and/or compliance requirements.
  • Bring the product to market by ensuring the firm is prepared to deliver and service the product throughout its life cycle.
  • Contribute to planning related to the execution of the digital strategy.
Required Qualifications:

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  • 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • A BS/BA degree or higher.
  • Ability to develop partnerships and collaborate with other businesses and functional areas.
  • Ability to execute in a fast paced, high demand environment while balancing multiple priorities.
  • At least 5 years of experience in financial services, preferably commercial or corporate banking.
  • Strong understanding of business transformation, digital, information architecture, software build, design thinking and service design techniques.
  • Demonstrable experience of engaging technology teams and other stakeholders to support important business decisions.
  • Demonstrable knowledge of the product management discipline and agile software delivery.
  • Excellent verbal, written, and interpersonal communication skills.
  • Product Management.
  • Delivery Execution as a product manager including cross-functional team engagement (Global).
  • UX/UI specific features or websites or portals.
  • Payments
  • Communication Skills
  • Stakeholder management(Global).
Posting End Date:
5 Nov 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Client-provided location(s): Bengaluru, Karnataka, India
Job ID: WellsFargo-R-394175
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA
    • HSA
    • Mental Health Benefits
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Return-to-Work Program
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Stock Purchase Program
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program
    • Unconscious Bias Training

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