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Senior Digital Product Manager - Mobile / Web

AT Wells Fargo
Wells Fargo

Senior Digital Product Manager - Mobile / Web

Hyderabad, India

About this role:

Wells Fargo is seeking a Senior Digital Product Manager with experience working as Business Analyst/Product Owner on Digital Channels web and mobile native app preferably on consumer banking products.

In this role, you will:

  • Lead or participate in variety of complex functions within the digital environment web or mobile native on consumer banking products.
  • Contribute to large-scale planning related to the execution of the digital strategy
  • Review and analyze complex content strategy/creation, customer experience, analytics/research or product management that require an in-depth evaluation of variable factors
  • Independently resolve complex issues
  • work with tech eam to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures and/or compliance requirements
  • Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals
  • Potentially lead projects, teams or provide direction to junior staff on less complex digital initiatives
Required Qualifications:

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  • 4+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • 8+ year of experience as a Product Owner/Manager with Consumer banking experience working on digital customer journey on web or mobile native app.
  • Ability to manage large-scale initiatives and effectively partner with stakeholders across business and technical teams
  • Ability to manage process discovery, process modeling, and process improvement activities
  • Ability to negotiate, influence, and collaborate to build successful relationships
  • Ability to synthesize complex analytical findings into executive level communications
  • Ability to synthesize data to form a story and align information to contrast or compare to industry perspective and historical business trends
  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
  • Knowledge and understanding of online authentication, authorization, fraud, or security
  • Solid creative and strategic thinking skills
  • Strong analytical skills with high attention to detail and accuracy
  • Quantitative or qualitative data analysis experience
  • Process improvement experience
  • Agile and Jira experience in large, regulated organizations
Job Expectations:
  • Developing, evolving, and communicating the product area vision, priorities and strategy while managing risk and ensuring regulatory and policy compliance.
  • Collaborating with the product manager on the overall product roadmap.
  • Establishing, communicating, and monitoring product area goals and performance indicators.
  • Identifying and build relationships with key partners and stakeholders to communicate product area vision, strategies, and priorities while soliciting and incorporating feedback.
  • Engaging in industry, technology, and customer ecosystem for research and discovery to incorporate and prioritize key findings into the product area backlog.
  • Actively owning the prioritization of a clearly understood product area backlog aligned to product area vision and goals.
  • Coordinating with other product owners in same ToT and across ToTs for better understanding of the product requirements and for customer experience.
  • Defining and refining user stories, ensuring acceptance criteria is clearly understood by the team.
  • Accepting user stories after they have been fully delivered and meet the definition of done
  • Actively participating in all product area events.
  • Identifying and resolving sequencing and prioritization conflicts across products and product areas.
  • Inspiring and leading high-performing, cross-functional teams.
  • Being available to the team to answer questions and address escalated impediments.
  • Maintaining continuous and cadenced communication with the product manager and delivery teams
  • Coordinating with business analysts, delivery coordinators, POs, and supporting roles that are shared across delivery teams.
  • Managing tradeoffs and executing day to day backlog prioritization and refinement; defining release plans aligned to the product strategy.
Posting End Date:
16 Dec 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Client-provided location(s): Hyderabad, Telangana, India
Job ID: WellsFargo-R-420522
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA
    • HSA
    • Mental Health Benefits
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Return-to-Work Program
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Stock Purchase Program
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program
    • Unconscious Bias Training

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