About this role:
The CB CIB Digital team is looking for a dynamic individual to focus on building evolving fraud management capabilities, while partnering with multiple product teams across the organization. This individual will support the strategic roadmap, product vision and end-to-end execution in creating and delivering transformational experiences for specific product(s) within the individual journeys on Wells Fargo Vantage within the Digital Capabilities Team. The successful candidate will be able to build new experiences, leverage their well-rounded analytical, business, and communication skills, leadership capabilities, and must be a team player.
In this role, you will:
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- Lead or participate in variety of complex functions within the digital environment
- Contribute to large-scale planning related to the execution of the digital strategy
- Review and analyze complex content strategy/creation, customer experience, analytics/research or product management that require an in-depth evaluation of variable factors
- Independently resolve complex issues
- Lead team to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures and/or compliance requirements
- Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals
- Potentially lead projects, teams or provide direction to junior staff on less complex digital initiatives
- 4+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Prior experience building Fraud Detection and Monitoring capabilities
- Knowledge of third party fraud management software integration to detect fraud within financial transactions
- Experience with fraud management software tools such as Actimize, Trusteer, SAS, etc.
- Ability to develop partnerships and collaborate with other businesses and functional areas.
- Proven track record of delivery in a matrix organization and understands the value of building cross-functional partnerships across the organization
- Ability to execute in a fast paced, high demand environment while balancing multiple priorities.
- At least 4 years of experience in financial services, preferably commercial or corporate banking.
- 2+ years of Agile experience
- Strong understanding of business transformation, digital, information architecture, software build, design thinking and service design techniques.
- Demonstrable experience of engaging technology teams and other stakeholders to support important business decisions.
- Strong technical background, ability to lead technology feasibility conversations and understanding of API request/response parameters.
- Demonstrable knowledge of the product management discipline and agile software delivery with experience across all facets of the product development lifecycle.
- Excellent verbal, written, and interpersonal communication skills.
- Delivery Execution as a product manager including cross-functional team engagement (Global).
- UX/UI specific features or websites or portals and familiarity with prototyping tools and frameworks.
- Uses data & analysis to identify (i.e. reporting and tools like Tableau, Excel, MS Office) and define business requirements, while supporting the validity of the final product
- Enthusiastic, highly motivated, and detail-oriented individual with "can-do" attitude
- Ability to create clarity and structure in complex environment.
- Able to work effectively and collaboratively with different stakeholders.
- Excellent communication and problem-solving skills.
- Ability to thrive in rapidly changing and constantly evolving banking domain.
- Be proactive, pragmatic and solution oriented.
25 Dec 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
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