• 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Advanced Microsoft Office (Word, Excel, Outlook, Teams and PowerPoint) skills

Desired Qualifications:

• BS/BA degree or higher in information technology
• Excellent verbal, written, and interpersonal communication skills
• Knowledge and understanding of technology software/hardware and the asset management life cycle(s), configuration management, change and release management, service and availability management, incident and problem management, and service desk
• Knowledge and understanding of configuration management solutions for information security and compliance controls
• Ability to exercise independent judgment and creative problem-solving techniques utilizing critical thinking and analytical skills
• Ability to interact with all levels of an organization
• Strong relationship management skills
• Ability to assess issues, make quick decisions, implement solutions, and influence change
• Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Ability to be flexible and adjust plans quickly to meet changing business needs
• Ability to negotiate, influence, and collaborate to build successful relationships
• Ability to operate effectively in a geographically dispersed organization
• Ability to influence and collaborate at all internal organizational levels

Job Expectations:

IT Service Operations (ITSO) has an exciting opportunity for a Senior Business Execution Consultant in our ITSO Governance team. This role requires exceptionally strong analytical skills, direct work experience in developing ways to assess immature environments, leading initiatives that are larger in scope and complexity and providing recommendations on methodologies, practices, and processes to improve their maturity. Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved through process development. Provides technical assistance in identifying, evaluating, and developing processes that are cost effective and meet business requirements. Responsible for organizing, leading, and facilitating process and control procedure development activities. Leads process efforts that develop robust, repeatable, and sustainable processes developed at the activity and task level that supports all requisites of ITSO policies and standards. Facilitate the development of new and existing activity and task level processes and improvements by focusing on efficiencies, risks, and controls. Focus on the identification of risks, controls, and efforts to remediate gaps as part of development and maintenance activities. Complete the necessary process models and documentation to enable agreement from the stakeholders on the process and enable ongoing sustainability of the process. Initiates and leads efforts to develop innovative solutions to unique and/or complex business challenges. Solutions typically require coordination across the business as well as some coordination with other businesses, including multiple systems, or systems not directly controlled by the business. Works independently and with user groups to resolve questions, assess user needs, and recommends changes to business processes. Educates others about process strategy and approach for how processes will be developed and maintained. Acts as an internal consultant within technology and business groups by using quality tools and process definition/improvement to develop technical processes to achieve greater efficiencies. Will lead and perform Quality Assurance activities aligned to established ITSO and RCSA Frameworks.

This position is not eligible for visa sponsorship.

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$84,000.00 - $149,400.00
Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:
20 Nov 2024
* Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

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To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

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