- About this role: Wells Fargo is seeking a Senior Business Execution Consultant in Shared Services Operations as part of the Shared Services Operations Resiliency team supporting Business Continuity Planning and Incident Management. This role co-ordinates and works with Resiliency Officers and Business Resiliency Managers within Shared Services to provide oversight and guidance to ensure effective implementation and execution of enterprise guidelines, ensuring viable resiliency plans for the business groups supported.
In this role, you will:
- Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives
- Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
- Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business
- Work independently to make recommendations for support function by providing support and leadership
- Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
- Collaborate and consult with team leaders in developing project plans, policies and procedures
- Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners
- Update business continuity plans - Post approvals from Business Resiliency Managers and Resiliency Officers
- Create new business continuity plans/functions/strategies - Post approvals from Business Resiliency Managers and Resiliency Officers
- Complete annual exercise and maintenance items depending on plan type (Essential vs Deferrable)
- Work to develop and expand data maintenance automation in both ORS to facilitate execution of maintenance activities and drive efficiency
- Ensure facilitation of all global resiliency activities occur within business group/enterprise function
- Respond to management deliverables, i.e., Audit requirements
- Ensure proper coordination of GDA Transitioned functions and required updates in ORS
- Ensure required Wells Fargo BCP Certifications are obtained
- Understand and communicate business incident information at time of incident
- Understand and adhere to the Enterprise Communications process for incidents
- Update and Maintain Business Impact Analysis (BIA)
- Document Recovery Simulation - Functional Exercise
- Support Plan Walkthroughs
- Support Record Verification
- Support Plan Distribution
- Support RTO/RPO Review
- Participate in Everbridge Testing (automated call tree)
- Support in the response respond to EBCP Plan Profiles
- Complete certification requirements - Annual
- Participate in training and awareness for Change Control
- Preemptively monitor and address metrics and key risk indicators -Gap analysis
- Perform annual plan audits (Quality Reviews)
- Support the Business Risk and Control Director in aligning all BCP planning, initiatives and goals with organizational goals and infrastructure capabilities.
- Facilitate and support the execution of the plans at the time of crisis event.
- Support Business Leadership and the Business Control Leadership with critical components of the plan in order that they can make critical decisions.
- Provide visibility and report to the Business Leadership and the Business Control Leadership on the critical functions, individuals, and infrastructure within the business plans.
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- 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Certification(s) required/ preferred:
• CBCI
• CBCM
• CBCP
Educational qualification:
B Com, BBM, MBA, M Com with Business, Finance, Banking, Accounting, Economics/Law/Legal as preferred major subject.
Preferred Skills & experience
- Power BI
- Tableau
- Macro
- 5+ year managing business continuity within an organization.
- Knowledge of technology and business concepts, life cycles and processes
- Sound verbal and written communication, English proficiency and ability to articulate and present
- Self-starter with the ability work with a great degree of autonomy
- Ability to develop and foster partnerships and influence change
- Adaptable to a dynamic work environment with multiple priorities and strict timelines and able to organize for responsiveness and efficiency
- Proven ability to work within a team environment as well as individual accountability
- Understanding of US banking regulatory requirements
- Demonstrates an excellent knowledge of MS office
- Exhibits solid numerical and detail-oriented skills
- Strong verbal and written communication skills
- Able to multi-task to accomplish tasks effective
- Applies product/domain knowledge to improve/add value to the processes
- Analyzes data and identifies gaps.
- Exhibits the ability to manage multiple tasks under pressure.
- Demonstrates a good understanding of multiple programs and policies.
- Exhibits solid numerical and detail-oriented skills.
- Analyzes & interprets various data to prepare reports to accommodate the business needs.
- Consistently meet or exceed commitments
- Maintain high standards of performance, integrity and honesty
- Communicate clearly and concisely
- Lead by example
- Use technical knowledge to help team members troubleshoot problems
- Encourage alternative approaches and new ideas
- Create a culture of innovation and learning that drives individual development
- Deal effectively with people in order to get work accomplished
- Ability to work nights and weekends during a crisis event.
- Ability to travel - 20%
1 Nov 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
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