Data Management & Insights (DMI) is transforming the way that Wells Fargo uses and manages data. Our work enables Wells Fargo to empower and inform our team members, deliver exceptional experiences for our customers, and meet the elevated expectations of our regulators. The team is responsible for designing the future data environment, defining data governance and oversight, and partnering with technology to operate the data infrastructure for the company. This team also provides next generation analytic insights to drive business strategies and help meet our commitment to satisfy our customers' financial needs.
DMI Data Services Operations (DSO) supports the implementation of the enterprise data strategy and transformation of the companywide data environment through disciplined management of DMI's business operations. DMI Administration designs and deploys processes to streamline core operations, coordinates cross-DMI and Wells Fargo enterprise initiatives, implements financial controls and other "gating" tools, and provides a broad range of shared services that can be leveraged across the entire DMI organization (e.g., communications, SharePoint, third-party support, risk management coordination, vendor management, etc.). Finally, DMI DSO Team partners closely with corporate staff functions to deliver on compliance and process requirements.
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The Senior Business Execution Consultant is responsible for planning and executing cross-DMI communications, including the design and maintenance of DMI's online presence. Candidates should be comfortable with ambiguity and have had demonstrated success in prioritizing and executing efforts with minimal guidance. The successful candidate will be expected to regularly distill information from multiple sources and develop and execute against resulting recommendations. Additionally, will be responsible for producing executive updates, identifying and implementing process improvements, and engaging regularly with internal and external partners on core DMI Admin activities
In this role you will:
Communications Development: Design and develop presentation materials for a wide variety of audiences, including for executives, senior leaders, and key enterprise stakeholders
- Special Projects: Responsible for assessment, prioritization and triage (or direct execution) of special priorities and needs that arise during the course of any year (e.g. ad hoc analyses conducted to support DMI-wide objectives, coordination of executive off-sites/DMI-wide town halls/external industry events, etc.)
- Create and execute communications strategies and plans that drive business priorities
- Support the execution of a DMI communications strategy and tactical plan, including developing tactical/routine writing and editing, such as presentations, intranet content, advisories and alerts, correspondence, event or initiative communications, and other communications for internal team members and partner audiences
- Design and develop new communications collateral and maintain existing collateral (in an actively changing environment) for a wide variety of audiences, including for executives, senior leaders, and key enterprise stakeholders
- Document communications processes, and identify/implement areas for process improvement
- Write and edit, key messages, talking points, and other content to inform target audiences
- Enable Comms & Employee Engagement activities working closely with Stateside EE Partners and India Leadership
- Manage detailed processes involving cross-functional stakeholders from initial planning stages through execution (e.g. the development and delivery of live webcast sessions as a shared service, etc.)
- Drive design and implementation of process improvements across DMI to increase efficiencies in operational processes, reduce risk through standardized approaches, and drive continuous improvement as a DMI discipline (e.g. through the ongoing management of a shared mailbox and the development of metrics to monitor overall mailbox performance/trends, etc.)
- Aggregate and synthesize content from a variety of stakeholders and complete final reviews in alignment with the Wells Fargo Style Guide and Brand Standards
- 8+ years' experience of Corporate Communications experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
- Excellent verbal, written, and interpersonal communication skills
- Experience consulting with internal clients and business
- Experience communicating and presenting complex information to multiple levels of the organization Visual/graphic design
- Ability to present complex material in a digestible, consumable manner to all levels of management
- Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals
- Ability to work across multiple lines of business leading large scale initiatives
- Experience managing complex projects in a large enterprise environment
29 Nov 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
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a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.