About this role:

Wells Fargo is seeking a Senior Business Accountability Specialist to support risk related activities on behalf of the Payments Transformation organization. This includes executing deliverables related to control development and documentation, Issue Management, and coordination of testing and validation activities.

In this role, you will:

• Support complex initiatives with broad impact which are designed to mitigate current and emerging business risk issues and concerns; act as key participant in large-scale, cross-functional planning for the business. Build effective risk oversight routines, including effective status reporting and storytelling for operational risk for the organization.
• Assess, analyze, and design complex and multi-faceted controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring
• Collaborate and consult with peers, colleagues, and senior-level managers to identify current and emerging risks associated with business activities and operations, and provide guidance in interpreting, developing, and implementing risk-mitigating strategies
• Support the coordination of Audits, Compliance reviews, and all testing and validation related operations activities, including walkthroughs, documentation, and issue management for all related inquiries. This may include regulatory and external examiners.
• Have accountability for collecting all required input from line level management in coordination with the timeframes and deliverables.
• Manage assigned corrective actions and related SHRP issues through to resolution, including accountability for full scope documentation, management of tollgate review meetings, and escalation to leadership for any time sensitive adjustments
• Support RSCA (Risk Control Self-Assessment) activities including maintaining process mapping and flows for the Payments Transformation organization and assists in the coordination of operational activities to comply with the RCSA program.
• Identify and recommend opportunities for process improvement and risk control development
• May serve as a mentor for lower-level staff

• 4+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Desire Payments experience
• Knowledge and understanding of Shared Risk Platform (SHRP) / Veritas such as reporting and issue management
• Knowledge and understanding of Risk and Control Self-Assessment (RCSA)
• Experience with tracking, monitoring, and implementing corrective actions or information security exceptions for Operational Risk or a combination of both.
• Knowledge and understanding of compliance or operational risk
• Ability to communicate effectively, in both written and verbal formats and, with senior executive-level leaders
• Ability to facilitate and lead meetings with key business partners, with focus on leading operational risk programs
• Ability to build relationships with leaders and team members in a geographically dispersed team environment
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
• Ability to quickly learn business operations and processes
• Strong attention to detail and accuracy skills
• Ability to work effectively, as well as independently, in a team environment
• Intermediate Microsoft Excel skills

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement