About this role:
Wells Fargo is seeking a Senior Analytics Consultant for Customer Remediation Analytics Team. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.
In this role, you will:
- Consult, review and research moderately complex business, operational, and technical challenges that require an in-depth evaluation of variable data factors
- Perform moderately complex data analysis to support and drive strategic initiatives and business needs
- Develop a deep understanding of technical systems and business processes to extract data driven insights while identifying opportunities for engineering enhancements
- Lead or participate on large cross group projects
- Mentor less experienced staff
- Collaborate and consult with peers, colleagues, external contractors, and mid-level managers to resolve issues and achieve goals
- Leverage a solid understanding of compliance and risk management requirements for supported area
Want more jobs like this?
Get Data and Analytics jobs in Chennai, India delivered to your inbox every week.
- 4+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Python is good to know skill, along with some level of experience in developing Stat models
- Certifications in Data Science, or BI Reporting tools.
- Knowledge about Home Lending or Auto Lending is a plus.
- Knowledge of PVSI, Non-Lending, Student Loans, Small Business and Personal Lines and Loans is a plus.
- Ability to prioritize work, meet deadlines, achieve goals and work under pressure in a dynamic and complex environment - Soft Skills.
- Detail oriented, results driven, and has the ability to navigate in a quickly changing and high demand environment while balancing multiple priorities.
- Ability to research and report on a variety of issues using problem solving skills.
- Ability to act with integrity and a high level of professionalism with all levels of team members and management.
- Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment.
- Ability to learn the business aspects quickly, multitask and prioritize between projects.
- Exhibits appropriate sense of urgency in managing responsibilities.
- Ability to accurately process high volumes of work within established deadlines.
- Available to flex schedule periodically based on business need.
- Demonstrate strong negotiation, communication & presentation skills.
- Demonstrates a high degree of reliability, integrity and trustworthiness.
- Takes ownership of assignments and helps drive assignments of the team.
- Dedicated, enthusiastic, driven and performance-oriented; possesses a strong work ethic and good team player.
- Be proactive and get engaged in organizational initiatives
- As a part of the Customer Remediation Analytics team within the Customer Remediation Center of Excellence specifically focused on Exploratory Analytics , this Analytic Consultant will be responsible for:
- Understand business objectives and provide credible challenge to analysis requirements.
- Verify sound analysis practices and data decisions were leveraged throughout planning and data sourcing phases.
- Conduct in-depth research within complex data environments to identify data integrity issues and propose solutions to improve analysis accuracy.
- Applying critical evaluation to challenge assumptions, formulate a defendable hypothesis, and ensuring high quality analysis results.
- Ensure adherence to data management/ data governance regulations and policies.
- Performing and testing highly complex data analytics for customer remediation
- Designing analysis projects flow and documentation that is structured for consistency, easy to understand, and to be offered to multiple levels of reviewers, partners, and regulatory agents demonstrating research and analysis completed
- Investigate and ensure data integrity from multiple sources
- Ensure data recommended and used is the best "source of truth"
- Applies knowledge of business, customers, and products to synthesize data to 'form a story' and align information to contrast/compare to industry perspective. Data involved typically very large, structured or unstructured, and from multiple sources.
- Must have a strong attention to detail and be able to meet high quality standards consistently
- Other duties as assigned by manager
- Willing to assist on high priority work outside of regular business hours or weekend as needed
- Around 4+ years in similar analytics roles
- 4+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Bachelors, M.A./M.Sc. College Degree or Higher in applied mathematics, statistics, engineering, physics, accounting, finance, economics, econometrics, computer sciences, or business/social and behavioral sciences with a quantitative emphasis.
- 3+ years of programming in SAS and SQL.
- Strong experience with data integration, database structures and data warehouses.
- Persuasive written and verbal communication skills.
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.