About this role:
Wells Fargo is seeking a Data Management Senior Analyst to support the Merchant Services Onboarding Operations Know Your Customer (KYC) team in reviewing, researching, and resolving data mismatches/errors between Merchant Services systems and the enterprise customer data repository.
In this role, you will:
- Continuously learn and apply knowledge of Merchant Services business, customer base, process and controls
- Independently manage error queue, disposition errors, and continuously work to clear the backlog
- Create presentations and provide monthly updates to Leadership related to control execution, and emerging trends
- Keep management updated on progress of assigned work
- Identify opportunities for process improvement, training, and education
- Consult with Financial Crimes, technology, Data Analytics and other partners, as needed
- Lead walkthroughs of process, answer follow up questions, and provide evidence of control execution for internal oversight and testing teams
- Escalation of data issues, as needed
- Submit and monitor incident tickets, as needed
- Organizational skills required
- Attention to detail required
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- 4+ years of reporting, controls, data management experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- CAMS, CFE, PMP, Six Sigma certification (or in progress certification)
- Practical experience in KYC, data management and quality
- Knowledge and application/execution of controls
- Payment (acquiring, issuing, network) experience
- Financial services experience
- This position offers a hybrid work schedule with a minimum of three in-office days each week.
- This position is not eligible for Visa sponsorship
- Relocation assistance is not available for this position
21 Jan 2025
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
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Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.