About the Role

Wells Fargo is seeking a Securities Operations Senior Manager.

In this role, you will:

• Solid understanding of Account opening and maintenance, COBAM, Wealth Management, Institutional account opening, risk associated with the flow etc.
• Provide leadership to all aligned teams to improve processes, implement controls, manage resources, and execute on the WIM Operations strategic plan
• Collaborate with senior leaders and provide input to establish the strategic direction for business initiatives.
• Ensure operational policies and procedures comply with regulatory compliance for all aligned capabilities.
• Recruit, develop, and retain top talent.
• Contribute to the long term vision and series of key client, team member, operational, risk, cultural, and financial outcomes to be achieved with transformation.
• Contribute to the development and evolution of a multi-year transformation roadmap.
• Develop and execute effective change strategies and plans in collaboration with COEs, Operations leadership, Ops Tech leadership, and other key partners to ensure adoption, high team ember engagement, and achieve desired outcomes.
• Develop and execute processes and tools to hold individuals and teams accountable for progress.
• Contribute to the development of digital strategies to improve the client experience and make the business more efficient and effective.
• Ensure all compliance and regulatory requirements are implemented, and SLAs to all partners and stakeholders are met.
• Participate in the review of end-to-end business processes to determine where we can simplify and create more efficiencies.
• Implement a continuous improvement program to ensure processes and procedures remain current and appropriate.
• Benchmark with other operational teams and leverage industry best practices regarding tools and processes where possible and appropriate.
• Develop and execute measurement strategies in partnership with finance and others to measure progress and the ultimate impact of initiatives; ensure alignment with stated goals and commitments, and facilitate remediation plans if needed to deliver on commitments.
• Develop and leverage data-based insights to manage teams and drive continuous improvement.

• 6+ years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of Management experience

• Expertise in Wealth Management or Financial Services Industry business and operational capabilities
• Demonstrated ability leading a major function or large geographic segment of a financial services organization
• Demonstrated ability to interact with effectively with a variety of contacts, primarily senior management
• Solid budget forecasting and risk management skills
• Demonstrated ability to manage through middle and upper level managers
• Demonstrated ability to contribute to companywide strategy and to use strategy to drive results
• Demonstrates a high degree of reliability, integrity, and trustworthiness in all areas
• A seasoned, relationship-driven executive who will have the style and sensitivity to work within a highly complex business environment. Multi-cultural sensitivity a must.
• Exhibits excellent problem solving and analytical skills
• Good understanding of Six Sigma, Lean, etc. and a track record of continuous improvement through usage of the above quality tools. Experienced in process improvement and quality frameworks
• Excellent soft skills - communication skills and ability to influence at senior levels
• Strong people leadership experience, ability to navigate across global leaders
• Demonstrate expertise in project management, stakeholder engagement, people leadership, delivery of quality work products
• Ability to articulate issues, risks, and proposed solutions to various levels of staff and management
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
• Ability to negotiate and facilitate issue resolution
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Preferably with a FINRA Series 7/24/99 but it is not required
• Required to have higher level degree in Business, Accounting, or Finance (highest level related to M.B.A, or CA)

• The incumbent should have 18+ years of experience with at least 12 to 14 years relevant experience in Wealth operations, AOM, COBAM, experience with Financial Services industry
• Leading Operations, managers, including less experienced managers for a large, complex LOB and/or multiple LOBs
• Build and lead a team of approximately 50+ across a LOB or LOBs. This span is based on the complexity of the process
• Build and lead a team to deliver quality and cost effective off-shoring solutions to the US managers
• Manage the LOB's budgets, revenues and expenses
• Engage and manage stakeholder relationships and provide solutions when needed
• Engage the partners (counterparts in the US) to plan, assign and manage the delivery of work
• Operational Excellence: focus on driving continuous improvement
• Risk Management: proactively identify risks and build robust internal controls
• Develop and maintain a flexible and skilled resource base for provision of the service collaborating with colleagues for efficient resource management
• Create opportunities for growth, both horizontal and vertical
• Use Rewards and Recognition to motivate staff and encourage performance
• Improve Staff Engagement and manage attrition
• Should be willing to work in permanent night shift at Five Neo Building 31st Street BGC Taguig City

• Review and drive improvements in policies, practices and procedures on an ongoing basis with the view to creating an environment of constant improvement
• Establishment of service performance measures tied to business outcomes
• Evaluate impact, implement and measure improvements in standards achieved. Build up and maintain a sound knowledge of industry practices and procedures and examine value to the current internal environment
• Ensure no surprises, and active risk management
• Undertake management of cross-departmental projects, collaborating with other group to achieve WF and WFIS wide objectives in India and in the US
• Align operating processes with respective LOB's in WF. Establish proper operating metrics, and effect continuous improvement
• Create visibility of India operations through reporting / metrics for India Management