About this role:
Wells Fargo is seeking a Securities Operations Representative.
In this role, you will:
- Perform various operational tasks on complex securities that require general knowledge of unit functions and systems
- Support securities operations
- Identify ways to improve the overall process
- Perform moderately complex duties such as processing, researching inquires and reconciling transactions
- Review time sensitive documents
- Receive direction from supervisor and coordinate situations involving other departments
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
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- 2+ years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, education
- Completed 2nd year in College
- Amenable to voice service desk role
- Amenable to permanent night shift schedule and onsite reporting
- Amenable to be assigned in FiveNeo Building 31st Street BGC, Taguig City
Primary Responsibilities:
- Walk-through field advisors and associates in placing annuity order/s online and/or providing off platform forms for manual trades.
- Follow-up on document status submitted for new business and annuity liquidations.
- Coordinate with internal departments and carriers for detailed information regarding documents submitted and policy information of existing contracts.
- Clearing security over the phone for internal employees with need to know but is not yet appointed on the contract level.
- Complete all trainings within the deadline (web-based trainings, document submission, etc.); Attend all necessary forums, meetings, etc. as advised by Team Lead or Manager
- Initiate/Suggest process improvement ideas to increase efficiency, reduce risk, improve customer experience, and team member engagement
- Perform delegated functions to be assigned by Team Lead or Manager
- Get fully cross-trained for Product Service functions including Commissions and Mutual Fund Services.
Posting End Date:
10 Jan 2025
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.