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Salesforce Business Systems Consultant (Senior Technology Business System Consultant)

AT Wells Fargo
Wells Fargo

Salesforce Business Systems Consultant (Senior Technology Business System Consultant)

Chandler, AZ

About this role:

Wells Fargo is seeking a Senior Technology Business Systems Consultant in Commercial Banking. Learn more about the career areas and lines of business at wellsfargojobs.com.

As part of a larger team, this role will be responsible for the support and expansion of the Salesforce CRM platform. The user community includes 2000+ sales team for North America, Asia Pacific, Europe and the Middle East.

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In this role, you will:

  • Lead or participate in providing technology initiatives for simple to moderately complex business problems within technology business systems
  • Contribute to the development of systems and procedures that are both cost effective and meet the relevant business requirements
  • Evaluate moderately complex business, operational, or technical challenges that require an in-depth evaluation of planning and direction conducted to resolve complex business problems
  • Partner with business and technology teams to evaluate moderately complex business problems and lead a team to provide comprehensive technological solutions
  • Act as an internal consultant within technology and business groups by using quality tools and process definition or improvement to re-engineer technical processes
  • Collaborate and consult with business and technology teams to evaluate and resolve issues in order to provide technological solutions and manage both project schedules and deliverables
  • Coordinate communication and information flow between business and technology teams
Required Qualifications, US:

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  • 4+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • Salesforce.com SalesCloud Admin Certified, MS Dynamics 365 Certification
  • Ability to translate business requirements into groomed stories
  • Exceptional analytical and root cause analysis skills
  • Excellent meeting management skills (e.g., agenda, managing expectations, facilitation)
  • Experience supporting complex CRM organizations
  • Experience with Agile project methodologies
  • Experience with Jira boards
  • Experience with UI/UX CRM design patterns
Job Expectations:
    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation, and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

    Pay Range

    Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
    $73,100.00 - $129,900.00
    Benefits

    Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
    • Health benefits
    • 401(k) Plan
    • Paid time off
    • Disability benefits
    • Life insurance, critical illness insurance, and accident insurance
    • Parental leave
    • Critical caregiving leave
    • Discounts and savings
    • Commuter benefits
    • Tuition reimbursement
    • Scholarships for dependent children
    • Adoption reimbursement
    Posting End Date:
    20 Nov 2024
    * Job posting may come down early due to volume of applicants.

    We Value Diversity

    At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

    Applicants with Disabilities

    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

    Drug and Alcohol Policy

    Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

    Wells Fargo Recruitment and Hiring Requirements:

    a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

    b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

    Client-provided location(s): Chandler, AZ, USA
    Job ID: WellsFargo-R-413555-2
    Employment Type: Full Time

    Perks and Benefits

    • Health and Wellness

      • Health Insurance
      • Health Reimbursement Account
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • FSA
      • HSA
      • Mental Health Benefits
      • Short-Term Disability
      • Long-Term Disability
    • Parental Benefits

      • Adoption Assistance Program
      • Family Support Resources
      • Birth Parent or Maternity Leave
      • Non-Birth Parent or Paternity Leave
      • Fertility Benefits
      • Return-to-Work Program
    • Work Flexibility

      • Hybrid Work Opportunities
    • Office Life and Perks

      • Commuter Benefits Program
    • Vacation and Time Off

      • Paid Vacation
      • Paid Holidays
      • Personal/Sick Days
      • Volunteer Time Off
    • Financial and Retirement

      • 401(K) With Company Matching
      • Performance Bonus
      • Stock Purchase Program
    • Professional Development

      • Tuition Reimbursement
      • Access to Online Courses
      • Internship Program
      • Associate or Rotational Training Program
      • Promote From Within
      • Mentor Program
    • Diversity and Inclusion

      • Employee Resource Groups (ERG)
      • Diversity, Equity, and Inclusion Program
      • Unconscious Bias Training

    Company Videos

    Hear directly from employees about what it is like to work at Wells Fargo.