About this role:
Wells Fargo is seeking a Resiliency Officer in Consumer and Small Business Banking (CSBB) Business & Customer Resiliency team. Learn more about the career areas and business divisions at www.wellsfargo.com .
This role will also provide expert input and facilitation and ensure resiliency actions are executed on behalf of the Resiliency Lead. This is a critical role to ensure accurate and complete business continuity planning is in alignment with the Enterprise Resiliency Framework and increase our company's organizational resiliency. The position facilitates analysis and consistency in reporting, implementation, and communication. The candidate will need to possess leadership and critical/strategic thinking capabilities and have risk management experience, with a focus on Business Continuity Resiliency and Planning. The candidate must demonstrate familiarity with resiliency concepts and industry standards, including how to identify, assess, mitigate, and monitor resiliency-related risks.
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In this role, you will:
- Communicate resiliency requirements set forth by Enterprise Business Continuity and Resiliency Planning and provide guidance and interpretation of the requirements to Business Resiliency Managers and Business Resiliency Coordinators
- Work with the Business Resiliency Managers and Business Resiliency Coordinators to ensure plan data including, Business Impact Analysis, Risk Assessment, recovery strategies and dependencies are documented appropriately, maintained, and in alignment with EBCRP requirements
- Monitor the completion and documentation of all required Exercise and Maintenance activities annually and ensure all requirements are met
- Ensure continuity plans exist for all active business functions and all production technology components. In addition, ensure timely updates are made to the plans as changes occur within the organization
- Attend and engage in Enterprise related meetings and training, and tailor to meet business needs. Provide training and/or job aid material to support Business Resiliency Managers and Business Resiliency Coordinators
- Serve in the capacity of subject matter expert regarding EBCRP policy requirements in support of the Business Resiliency Managers and Business Resiliency Coordinators
- Support Business Resiliency Managers and leadership during incidents. Participate in incident response activities for the business, including assessment calls, business communications, impact determination, and monitoring of remediation activities
- Use advanced BCP reporting skills to identify, understand and address material deficiencies and weaknesses. Assist with regulatory/audit exam reporting duties, as applicable
- Escalate emerging risks to business management, Resiliency Lead, and Enterprise Business Continuity and Resiliency Planning
- Act as a primary resource for Business Resiliency Coordinators on quality review/assessment findings
- Provide functional exercise support to ensure adequate participation in integrated exercises and large-scale walkthroughs as required. Track any open deficiencies to resolution
- Stay current with BRDR certification and have a thorough understanding of the Enterprise Guidebook and all the associated updates
- Maintain a comprehensive understanding of business, technology, and cyber resiliency concepts
- Maintain engagement between the business and technology organizations to strengthen and enhance resiliency
- Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives
- Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
- Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business
- Work independently to make recommendations for support function by providing support and leadership
- Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
- Collaborate and consult with team leaders in developing project plans, policies and procedures
- Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners
- 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 1+ year of business continuity planning experience
- 1+ year of experience with Wells Fargo Internal Business Continuity Plan BCP Central Reporting system and Operational Resiliency System
- Experience influencing leadership in a matrixed environment
- Ability to execute in a fast-paced, high demand, environment while balancing multiple priorities
- Ability to meet deadlines with quality deliverables.
- Ability to work collaboratively and build relationships across a large number of stakeholders.
- Ability to work in an adaptable environment
- Strong meeting facilitation skills
- Flexibility to work in a 24/7 environment, including weekends and holidays
- 401 S Tryon - Charlotte, North Carolina
- 550 S 4th Street - Minneapolis, Minnesota
- 2700 S Price Road - Chandler, Arizona
- 250 E John Carpenter Frwy - Irving, Texas
- 150 E 42nd St New York, New York
New York - New York Pay Range: $115,900 - $206,100 USD annual (this range may not be applicable to other locations)
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$96,600.00 - $206,100.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
14 Nov 2024
* Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.