About this role:
Wells Fargo is seeking a Process Engineering Associate
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
We believe that Process Excellence is made up of elements of leadership, teamwork, methods, and practices. We believe it is foundational to the repeatability of any operation, service, function or capability we utilize in the bank. When learned and embedded into a business culture, a business can transform many key attributes including quality, cost, risk and productivity. Ultimately, we want to create an environment that maximizes the talent of our team members and our knowledge of Process Excellence so that we can deliver world class solutions and services to our customer base.
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We are seeking a Process Engineering professional to join as a Process Engineering Associate to help develop and deliver a world class Business Process Management (BPM) capability to the Wells Fargo Corporate Risk enterprise function. This position will work within a team and perform a role such as process architect, production support, process modeler, process librarian and/or quality assurance.
The Process Engineering Associate will be responsible for the creation and maintenance of Risk and Control Self-Assessment (RCSA) Service Models. This includes partnering with stakeholders across Corporate Risk and performing data gathering, review, and facilitation of the production of the RCSA Service Models. Additionally, provide strategic oversight of process improvement or re-engineering support of the control environment.
The Process Engineering Associate will be responsible for driving intake activities and partnering with Corporate Risk constituents to help evaluate needs and navigate fit for purpose process improvement solutions. This Process Engineering Team requires an understanding of the overall control environment strategy and is well versed in the process improvement/re-engineering services, digital tools, and platforms.
In this role, you will:
- Support process improvement initiatives, reviews, researches, compiles information, tests, and evaluates process and workflow data
- Prepare process requirements
- Provide operational and analytical support for Process Engineers
- Assist in identifying gaps and efficiency opportunities
- Make recommendations based on analyses
- Provide process updates with business partners, to ensure compliance with operative policies and regulations
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
- Support process improvement initiatives, reviews, research, compiles information, tests, and evaluates process and workflow data
- Prepare process requirements
- Provide operational and analytical support for Process Engineers
- Assist in identifying gaps and efficiency opportunities
- Make recommendations based on process data analysis
- Take ownership of creating/amending base file for RAUs during RCSA journey
- Create and update service models and L4 process models
- Take ownership of post affirmation activities during RCSA journey
- Provide process updates with business partners, to ensure compliance with operative policies and regulations
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve business objectives / goals
- Interact with internal customers
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
- 6+ months of Process Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Bachelor's degree with relevant experience in financial institutions
- Knowledge and understanding of Risk and Control Self-Assessment (RCSA) discipline
- Knowledge and understanding of Business Process Management Notation (BPMN) software such as iGrafx
- Facilitation skills
- LEAN/Six Sigma certification or Wells Fargo business process management endorsement
- Strong analytical skill with high attention to detail and accuracy
- Ability to support complex projects in a large enterprise environment
- Strong interpersonal, influencing, and communications skills (oral & written) with an ability to interact effectively with stakeholders and the ability to effectively manage & build relationships
- Experience in current state process modeling, process re-engineering and future state workflow modeling
- Strong understanding of financial controls and risk management
- Excellent analytical, problem solving, and root cause analysis skills
- Ability to work effectively with leadership teams and multiple stakeholders
- BPMN knowledge and working experience along with other Business Process Management software and tools such as PEGA, ORACLE, TIBCO or Asana
- Familiarization with Agile tools like JIRA, CA Rally
- Knowledge and expertise in risk management projects
- Experience with enterprise capabilities & processes
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.