Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Operations Senior Manager (Chief Administrative Office- Utilities)

AT Wells Fargo
Wells Fargo

Operations Senior Manager (Chief Administrative Office- Utilities)

Bonifacio Global City, Philippines

About this role:

Wells Fargo is seeking an Operations Senior Manager for its Chief Administrative Office Utilities delivery team in Manila

In this role, you will:

  • Manage and develop teams of individual contributors and managers in roles with moderate work complexity and risk in the operations functional area
  • Work with more experienced management to develop and execute business strategies
  • Identify and recommend opportunities for process improvement and risk control development within the Operations functional area
  • Develop and implement business unit strategies
  • Provide expertise for technical, operational and processing functions related to business unit
  • Determine appropriate strategy and actions of Operation management functional team to meet moderate to high risk deliverables
  • Interpret and develop policies and procedures for functions with moderate complexity within scope of responsibility across business lines or functional areas
  • Collaborate and influence all levels of professionals including more experienced managers
  • Lead team to achieve objectives
  • Engage and influence stakeholders, internal partners and peers associated with the function or affected by its outcomes
  • Manage allocation of people and financial resources for Operations
  • Develop and guide a culture of talent development to meet business objectives and strategy
Required Qualifications:

Want more jobs like this?

Get jobs in Bonifacio Global City, Philippines delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.
  • 6+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years of management experience
This role is for an Operations Senior Manager for the remote admin team based in Manila. This team provides admin assistant support to senior leaders of the organization based in US and other geographies. The incumbent will be required to lead a team over 105-200 employees. Customer and employee satisfaction, operational excellence and continuous improvement will be the key focus areas for the role. The role will require working in the mid shift in Manila since it will require working closely with stakeholders in US and India

Posting End Date:
30 Dec 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Client-provided location(s): Taguig, Metro Manila, Philippines
Job ID: WellsFargo-R-411145
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA
    • HSA
    • Mental Health Benefits
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Return-to-Work Program
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Stock Purchase Program
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program
    • Unconscious Bias Training

Company Videos

Hear directly from employees about what it is like to work at Wells Fargo.