About this role: Wells Fargo is looking for Network Engineer
In this role, you will:
- Functional Responsibilities
- Triage & troubleshoot issues for branches / admin network of the bank
- Work with vendors on TAC cases
- Work on replacements / RMAs for the branch / admin sites
- take care of the entire branch / small admin sites
- Engages Tier 3 support, Vendor, Telco, Other Support Teams as deemed
- Work on ServiceNow for incident management
- Understanding of change management and problem management
- Work incidents in accordance with Integrated Operations Incident Management Process
- Provide updates to Team Leads and Manager
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- BTech/Graduate and 3+ years of network help desk & troubleshooting experience in an operations environment.
- Strong understanding of network routing functions including BGP and OSPF
- Ability to quickly analyze and troubleshoot data and voice network outages
- Excellent troubleshooting skills in multi vendor situations.
- Good working experience in Cisco Routers / Switches / Wireless / Fortinet/ SD-wan devices; IP Subnetting, Layer 2-4 stack understanding,MPLS, IPV6.
- Understanding of Change management / problem management
- Good Customer Service Skills
- Valid CCNA Certification is must
CCNA/CCNP/Cisco certifications
Posting End Date:
24 Sep 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.