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About this role:

Wells Fargo is seeking a Lead Trade Services Processor as a part of US Trade Services Standby Letters of Credit Team within Commercial Banking Operations Division. Learn more about the career areas and business divisions at wellsfargojobs.com .

This position is responsible for servicing and supporting Trade Service ( International Trade Financing for supporting client business ) products, perform issuing, advising and amending of letters of credit, negotiation of letters of credit documents, processing documentary and direct collections in accordance with Trade Services standards. The team issues Standby Letters of Credit requested by the customer, also Amendments of Standby Letters of Credit, which is frequent in this position. This position is not considered a team lead, but rather a Lead over the Standby Letter of Credit structuring and issuing process.

• Ensure customer satisfaction by providing support services in the delivery of a wide range of Trade Service products
• Perform issuing, advising and amending of letters of credit, negotiation of letters of credit documents, processing documentary and direct collections in accordance with Trade Services standards
• Guide individuals on complex tasks including amending letters of credit, processing documentary and direct collections in accordance with Trade Services standards
• Assist leaders in training staff on new products or procedures and coordinate workflow in the absence of leadership
• Prioritize work and provide day-to-day leadership to team
• Identify opportunities for additional product sales through client referrals and make recommendations to changes in existing policies and procedures
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirement

• 6 + years of Trade Service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• CDCS (Certified Documentary Credit Specialist) certification
• Knowledge and understanding of risk management in credit, market, or operations
• Knowledge and understanding of global banking: payment products, business trade, structured finance, and credit
• Knowledge and understanding of wholesale lending products such as letters of credit, leases, and traded products
• Knowledge and understanding of technology testing: unit, integration, and system testing
• Client service focus with the ability to listen to customer needs, elicit information, comprehend issues/needs, and recommend solutions
• Outstanding problem solving skills
• Sound analytical skills
• Experienced time management skills and ability to meet deadlines
• Excellent verbal, written, and interpersonal communication skills
• Ability to work in a fast-paced deadline driven environment
• Excellent attention to detail and accuracy skills
• Sound organizational, multi tasking, and prioritizing skills
• Ability to work independently and in a team environment
• Intermediate Microsoft Office (Word, Excel, and Outlook) skills
• Fast and accurate keying skills

• This position currently offers a hybrid work schedule
• Ability to work additional hours as needed

• 5000 Riverside Rd., Irving TX
• 1525 W WT Harris Blvd., Charlotte NC

• Position locations listed above.
• Relocation assistance is not available for this position.
• This position is not eligible for Visa Sponsorship