About this role:
The Analytics and Tools Lead will have a technical competency for the Agile Tools Suite. You will be the first line of technical support and troubleshooting customer's issues in: Confluence, Jira, Registry, Tableau Reporting, & new tools that Wells Fargo onboards. You will stay connected to Enterprise Change Management requirements that govern and impact CTO's tool usage and experience. You will create and facilitate training on these tools for their organization. You will create and host tool support office hour sessions/Community of Practice, on a re-occurring basis. Bringing into these sessions, tool changes that could impact the tool users. You will be the source for directing new products/teams to onboard into Jira, Confluence, & Registry. You will be the CTO Tools Liaison into the PRICE product team, to address system issues that customers are facing and bring in system enhancement ideas that would better our communities use of the Agile Tool Suite.
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In this role, you will:
- Act as a key participant in providing strategic business solutions to product teams
- Evaluate highly complex problems and provide subject matter knowledge proficiency on the Agile toolset
- Define and lead detailed research on technology requests for product teams
- Make decisions in highly complex and multifaceted situations requiring solid understanding of Jira and the Agile Registry
- Lead project or systems documentation, and monitor and manage project schedules and deliverables
- Collaborate and consult with product teams to provide comprehensive technological solutions for complex problems
- Ensure communication and information flow product teams, as well as escalations of tool production issues
- Coordination and support from the TI Transformation organization and coaches for product launches
- Help to coordinate planning, adoption and training for onboarding teams to the tool set. Support trainers and other enablers for the Product Transformation
- Assist with the adoption of the reporting/dashboards across product and Agile teams
- Identify Data SMEs that will have access to the reporting data-mart for CIO specific analysis
- 5+ years of Business Systems Data and Business Systems Designing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years of experience and proficient using Atlassian tools (JIRA, confluence), including experience building foundation competencies in the toolset
- 2+ years of working with an Agile environment
- 1+ year experience writing SQL
- 1+ year experience writing JQL
- Experience with Power BI or Tableau
- Experience with creating and modifying JIRA dashboards
- Deep experience with JIRA integrations and roadmaps
- Experience building foundational competencies
- Experience providing Jira configuration training
- Relevant technical experience in an SDLC development and/or infrastructure environment
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$96,600.00 - $188,900.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
24 Sep 2024
* Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.