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Lead Product Manager, Personal Lending

AT Wells Fargo
Wells Fargo

Lead Product Manager, Personal Lending

Charlotte, NC

About this role:

Wells Fargo is looking for a Lead Product Manager to join its Personal Lending team as part of Consumer Lending. The Personal Lending team is responsible for Personal Loans, Flex Loans and Point of Sale Financing. The Product Management team focused on product innovation, pricing, and portfolio financial performance. This strategic role will be responsible for managing the product investment process, establishing voice of customer routines, managing costs, and key aspects of our P&L and product strategy.

Wells Fargo's Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services. Learn more about the career areas and business divisions at wellsfargojobs.com.

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In this role, you will:
  • Develop or influence business plans, product requirements, and evaluations of new product lines and product expansions; measurement of impact of new product launches and capabilities
  • Manage the investment process for personal lending, including assessment of tech investment requests, ensuring robust business cases, creating presentations for leadership to influence investment decisions and ROI measurements of our investments
  • Manage the cost optimization program, working with product, risk, finance and operations to evaluate opportunities and align resources to initiatives that improve our cost structure
  • Analyze voice of customer feedback from multiple sources and surveys on an ongoing basis, working with partners to establish new evaluations and reporting if needed and using the data to make recommendation on product strategy
  • Use data and cost benefit analysis to inform product roadmap and features
Required Qualifications, US:
  • 5+ years of Product Management, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • Consumer lending products experience, preferably within the personal loan space
  • Product management experience in the financial services industry, including knowledge and understanding of profit and loss (P&L) drivers
  • Strong problem solving, attention to detail, decision making and analytical skills with ability to turn findings into strategic imperatives
  • Proven ability to understand customer and end user needs and translate into delivery themes
  • Experience navigating through ambiguity
  • Strong business acumen with the ability to influence and lead without authority within a matrixed environment
  • Experience presenting information in a manner that persuades, educates, and enhances understanding at all levels
  • Experience with ability to effectively drive results, provide feedback, direction, and manage and build relationships with leaders, senior level stakeholders and team members while operating in an ambiguous environment
  • Strong and dynamic presentation skills, with experience presenting information in a manner that persuades, educates, and enhances understanding at all levels
  • Master's Degree, MBA or higher preferred
Job Expectations:
  • Ability to travel up to 25% of the time
  • Willingness to work on-site at stated location on the job opening
  • This position offers a hybrid work schedule
  • This position is not eligible for Visa sponsorship
Job posting may come down early due to volume of applicants.

Locations:
  • 801 Walnut St, Des Moines, IA 50309
  • 550 S Tryon St, Charlotte, NC 28202
  • 300 Highway 169 S, Minneapolis, MN 55426
Required locations listed above. Salary range is determined by location of the job.

Pay Range:
  • New York - New York Pay Range: 100,800.00 - 179,200.00 USD annual (this range may not be applicable to other locations)
Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$84,000.00 - $149,400.00
Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Posting End Date:
17 Dec 2024
* Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Client-provided location(s): Charlotte, NC, USA
Job ID: WellsFargo-R-420007-2
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA
    • HSA
    • Mental Health Benefits
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Return-to-Work Program
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Stock Purchase Program
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program
    • Unconscious Bias Training

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