About this role:

Wells Fargo is seeking a Lead Operations Processor in Treasury Management Operations. Learn more about the career areas and lines of business at wellsfargojobs.com .

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

In this role, you will:

• Support management in the day-to-day supervision of less experienced team providing guidance, and resolution to issues contributing to overall effectiveness of team
• Provide feedback and present ideas for improving or implementing processes and tools within Operations group
• Perform or guide others on complex escalated issues that require planning, evaluation, and interpretation
• Prioritize work and provide daily work leadership and mentorship to team
• Provide training and technical guidance to less experienced staff
• Lead or contribute to implementation of new or revised processes and procedures that require coordination among operation teams
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders
• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
• Serve as a resource to other departments on transaction structure, documentation, and company policies
• Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance

• FK-ARP processing
• Payee Validation processing
• KB processing
• Payee Validation Set-ups
• Payee Validation Monitoring
• CDM processing
• International processing
• UPI processing
• GL Research
• Discretionary and Add on Returns
• Transmissions
• Special projects

• 6+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Leadership experience including training and providing performance feedback to staff/managers
• Banking or financial operations experience
• Customer Service Experience
• CSTAR experience, Hogan
• Quality review skills
• Ability to motivate staff to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Ability to coordinate multiple tasks and distribute complex work
• Intermediate Microsoft Office skills
• Ability to achieve high production and quality standards
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
• Effective organizational, multi-tasking, and prioritizing skills
• Excellent verbal, written, and interpersonal communication skills
• Ability to follow policies, procedures, and regulations

• For this role, you will be required to work on-site full-time at the posting location once training is completed you will be eligible for a weekly rotation of a WFH/On-site schedule.

• You will receive in-depth on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
• Training will be for 4-8 weeks. You are required to attend the full duration of this paid 4-8 weeks of training.

• Monday through Friday 6:00 AM - 2:30 PM PST
• Mandatory overtime is required based on business needs

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement