Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Lead Institutional Investment Operations Specialist

AT Wells Fargo
Wells Fargo

Lead Institutional Investment Operations Specialist

Charlotte, NC

About this role:

Wells Fargo is seeking a Lead Institutional Investment Operations Specialist within its Client Maintenance team as a part of Corporate Investment Banking Operations. Learn more about the career areas and business divisions at wellsfargojobs.com .

In this role, you will:

  • Manage day-to-day operational processes to help support and work through Client Data changes and updates for account opening and maintenance
  • Work directly with technology partners to manage, test, release, enhance client data applications to support operational processes for managing client data.
  • Effectively provide stewardship of client data between front end sales desks and operational support partners.
  • Responsible for a wide variety of activities regarding customer reference data and systematic setup within customer data systems as well as downstream trading applications.
  • Lead complex initiatives in operational and customer service for lifecycle support for trade flow functions including client account onboarding, cash payments, customer service, funding or custodial operations, securities settlement services, structure loan operations, reconciliation as well as support resolution of issues in and out of their responsibility
  • Act as key participant in large scale planning, gathering data to support resolution of issues in areas in and out of responsibility
  • Review and research complex multi-faceted operational and customer support on loan, securities and derivative product issues for trade flow. Provide oversight and add efficiencies to processes that require in-depth evaluation of multiple factors including intangibles or unprecedented factors
  • Demonstrate full knowledge and serve as leadership on projects along with internal and industry related industries
  • Make decisions in complex and multi-faceted loan, securities and derivative products requiring understanding of the function, policies, procedures and compliance requirements
  • Influence and lead broader work team to meet deliverables and drive new initiatives
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
  • Lead projects and teams, or serve as a peer mentor
Required Qualifications, US:

Want more jobs like this?

Get jobs in Charlotte, NC delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.
  • 5+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • Extensive knowledge of Capital Markets, Client Data Operations, and Standard Settlement Instructions (SSI)
  • Extensive experience with user acceptance testing, regression testing, and production checks
  • Strong analytical skills with high attention to detail and accuracy
  • Advanced decision making and problem-solving skills
  • Working knowledge of CID, COBAM, Calypso, LoanIQ, or Broadridge
  • Understanding and experience working with database concepts
  • Advanced Microsoft Office Skills
  • Understanding and experience with operational risk and control frameworks
Job Expectations:
  • Ability to work a hybrid schedule
  • Willingness to work on-site at stated location on the job opening
  • This position is not eligible for Visa sponsorship
Posting Location:
  • 550 S Tryon St, Charlotte, NC 28202
This position is subject to FINRA Background Screening Requirements, including successful completion and clearing of a background check. Internal transfers are subject to comply with 17 CRF 240.17f-2 of the Securities Exchange Act of 1934 and FINRA Bylaws, Article III, Section 3, which states that Associated Persons should not be subject to statutory disqualification. Successful candidates must also meet ongoing regulatory requirements including additional screening and are required to report certain incidents.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation, and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Posting End Date:
3 Dec 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Client-provided location(s): Charlotte, NC, USA
Job ID: WellsFargo-R-414925
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA
    • HSA
    • Mental Health Benefits
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Return-to-Work Program
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Stock Purchase Program
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program
    • Unconscious Bias Training

Company Videos

Hear directly from employees about what it is like to work at Wells Fargo.