About this role:
Wells Fargo is seeking a Lead Digital Product Manager.To be part of the IT Service Management- Workspaces product Team. This product team works on, Next Gen applications offered within ServiceNow platform (ServiceNow Workspaces, Predictive Intelligence, Performance Analytics, Process Mining, Platform Analytics Experience, Generative AI)
In this role, you will:
- Lead the development and execution of complex digital business plans, programs and initiatives which have impact across the enterprise with broad impact
- Act as key participant in large-scale planning
- Review and analyze complex digital strategy for product/functionality/experience area
- Influence digital strategy for the business line requiring in-depth evaluation of multiple factors including intangibles or unprecedented factors
- Make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements
- Lead a broad team of digital professionals to meet deliverables and drive new initiatives
- Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals
- Potentially lead projects, teams or serve as a peer mentor
Want more jobs like this?
Get jobs in Bangalore, India delivered to your inbox every week.
- 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Bachelor's degree in computer science or equivalent
- Hands on Experience in IT Service Management (ITSM), with a strong understanding of ITIL framework & process dependencies.
- Expert on ITSM Module within ServiceNow platform.
- Hands on experience with ServiceNow Next Gen Applications (Workspaces, Predictive Intelligence, AI search, Platform Analytics, Performance Analytics, Process Mining, Generative AI).
- Expert understanding on ServiceNow ITSM Data Tables
- Strong analytical skills with the ability to interpret data and provide actionable insights. Must be a Go- Getter.
- Excellent Communication and Interpersonal Skills
- Ability to work under pressure and meet deadlines.
- Has an understanding on ServiceNow platform CORE areas: UI Actions, Business Rules, Data Policy, Workflows, Client Scripts, UI Builder.
- In-depth knowledge of agile methodology for project management
- Understanding of business value related to features and functions.
- Outstanding communication, presentation, and leadership skills
- Sharp analytical and problem-solving skills
- Ability to effectively manage conflicting needs of stakeholders.
- Must be a team player with excellent coordination skills.
19 Nov 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.