Job Description Summary -

Business Control Management: Covers jobs responsible for partnering with their relevant business group to develop and maintain a strong control environment leading to the early identification and sustainable mitigation of operational risk. Responsible for Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies, Control Governance & Reporting, and Control Programs.

About this role:

Wells Fargo is seeking a Lead Control Management Officer... At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

• Lead complex initiatives designed to mitigate current and emerging risks with broad impact specific to programs and processes implanted in response to the consent orders and regulatory matters requiring attention
• Act as key participant in monitoring, evaluating, and measuring the impact of decisions practiced in Control Management functional area
• Monitor moderately complex business-specific programs, and provide risk management consulting to support the business in designing and implementing risk-mitigation strategies
• Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area
• Develop and implement risk monitoring and risk reporting processes and controls
• Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations, and provide guidance in developing and implementing risk-mitigating strategies
• Lead Control Management project or virtual teams

• 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• MB Com, BBM, MBA, M Com with Business, Finance, Banking, Accounting or Economics as preferred major subject.
• Understanding of Consumer Lending products and services like Home Loan, Servicing, Credit and Merchant Services, Personal Loans and Auto Loans
• Knowledge and understanding of operational risk management in the financial services industry
• Proven leadership and project management skills to drive alignment across stakeholder groups to develop and deliver repeatable end-to-end risk management solutions and controls aligned with group's processes
• Ability to evaluate changes to laws, processes, etc. to assess impacts and to develop implementation plan to close gaps
• Comprehensive understanding of operational risk management and or operations process management
• Understanding of US banking regulatory requirements. Applies product/domain knowledge to improve/add value to the processes, Line of defense Structure
• Familiar with various quality assurance techniques, issue verification frameworks and role of issue oversight, Audit, or internal controls assessment experience
• Knowledge and understanding of financial services: regulations, compliance, policies, process, and procedures
• Ability to consult, build, and maintain solid working relationships in and outside of immediate department
• Experience working in a matrixed environment and the ability to effectively manage and build relationships
• Ethical integrity and demonstrated ability to identify risks and confidently raise issues, escalate early and engage in constructive challenge, doing so independently
• Ability to manage initiatives involving process improvements
• Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals
• Ability to prepare management level presentations

• Ensure that business control issues are proactively identified and addressed appropriately, escalating where necessary
• Support a strong risk management culture through the implementation of key risk management programs into the standard operating framework of the business
• Lead complex initiatives designed to mitigate current and emerging risks with broad impact specific to programs and processes implanted in response to the consent orders and regulatory matters requiring attention
• Work directly with the CLSS leader responsible for the consent order programs and local reporting manager on location specific governance.
• Perform reviews on transitions per Transition Framework, Controls opinion/acknowledgement, Second-line engagements etc.
• Support functionally to meet the BCM goals and control coverage requirements. The job involves interacting with the business group managers, onshore/offshore partners to understand and analyze the processes, identify risks and controls in the processes, evaluate the controls, End to End Issue Management support Business and publish various reports to stakeholders.
• Should have sound understanding of risk management principles and will be responsible for ensuring appropriate control coverage is provided for the assigned business group, be a strong partner for business group to identify risk, control gaps and help to remediate any issues.
• Timely update, reporting and escalation of issues. Closely work with GDAs to identify, assess and mitigate deficient controls / control gaps or risks identified in the processes
• Partners with BG/EF to facilitate issues partners throughout the issue lifecycle including Root cause identification, Corrective action development and RCSA alignment.
• Experience in evaluating the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; additional experience analyzing business and/or systems changes to determine impact.
• Assist for control forums and provide necessary reporting for the assigned business group which includes report & escalate issues, key risks, control gaps, corrective actions, OREs and align them to the respective onshore Risk and Control Committees.
• Subject matter expert with respect to aligned lines of businesses.
• Nigh Shift (typically 6pm start of shift)
• Weekends Off
• Currently on Hybrid Work Set up (3/week onsite)