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Institutional Investment Operations Specialist

AT Wells Fargo
Wells Fargo

Institutional Investment Operations Specialist

Charlotte, NC

About this role:

Wells Fargo is seeking an Institutional Investment Operations Specialist within the Client Onboarding Facilitation Team as a part of Corporate Investment Banking Operations. Learn more about the career areas and business divisions at wellsfargojobs.com.

The Client Onboarding Facilitation team will liaise with external and internal customers in order to comply with all operational, compliance, regulatory and internal policies as part of the client onboarding process.

In this role, you will:

  • Lead complex initiatives in operational and customer service for lifecycle support for institutional trade flow functions including client account onboarding, cash payments, customer service, funding or custodial operations, securities settlement services, structure loan operations, reconciliation as well as support resolution of issues in and out of their responsibility
  • Deliver high standards of client service while at the same time ensuring that all internal (Risk) and external (Compliance) standards and requirements are fully met.
  • Gather evidence of customer profile via documentary or non-documentary means utilizing both in-house and external sources.
  • Initiate the Client Onboarding process by entering data into the client onboarding system and share documents with internal teams such as the Regulatory Due Diligence, Client Due Diligence, Client Maintenance, Legal, Compliance, etc.
  • Track progress and provide status of onboarding request to the request initiator
  • Influence and lead broader work team to meet deliverables and drive new initiatives
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
  • Lead projects and teams, or serve as a peer mentor
Required Qualifications:

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  • 2+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • BS/BA degree or higher
  • BSA/AML experience
  • Cash or derivative products experience
  • Process design or improvement experience
  • Client relationship management experience
  • Risk management and mitigation experience
  • Experience with front-to-back processes within a trading, audit, audit process, and audit plan management experience
  • Solid understanding of the regulatory implications of FATCA, Dodd Frank, EMIR, OFAC, Patriot Act, SEC, CFTC, and FINRA regulations.
  • Account relationship development and management experience
  • Understand the concept or experienced in operation risk and control
  • Dependability, attention to details, integrity, and work well with others
  • Decision making and problem-solving skills essential
  • Work with team members and other line of businesses to complete requests within stated time frames and SLA
  • Research and resolve issues as instructed, potentially present findings to the wider group and/or additional LOB
  • Participate in initiatives or projects, including cross training, as well as development and maintenance of process & procedures documentation
Job Expectations:
  • Registration for FINRA Series 99 must be completed within 120 days of hire date if it is not available for transfer upon hire. FINRA recognized equivalents will be accepted
  • For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite may also be required
  • This position offers a hybrid work schedule (minimum 3 days per week onsite) in the preferred location listed below.
  • Relocation assistance is not available for this position.
  • Visa Sponsorship not available for this position
Posting Location:
  • 550 S Tryon St, Charlotte, NC 28202
This position is subject to FINRA Background Screening Requirements, including successful completion and clearing of a background check. Internal transfers are subject to comply with 17 CRF 240.17f-2 of the Securities Exchange Act of 1934 and FINRA Bylaws, Article III, Section 3, which states that Associated Persons should not be subject to statutory disqualification. Successful candidates must also meet ongoing regulatory requirements including additional screening and are required to report certain incidents.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Posting End Date:
16 Oct 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Client-provided location(s): Charlotte, NC, USA
Job ID: WellsFargo-R-405909
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA
    • HSA
    • Mental Health Benefits
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Return-to-Work Program
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Stock Purchase Program
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program
    • Unconscious Bias Training

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