About this role:

Wells Fargo is seeking an Institutional Investment Operations Specialist.

In this role, you will:

• Participate in lifecycle support tasks for institutional trade initiatives and identify opportunity for process improvements
• Assist leadership in bringing individual or teams together in order to resolve complex issues
• Assist in client account onboarding, input and monitoring of cash payments, customer service, project support, funding operations, custodial operations, securities settlement services, structured loan operations, general ledger reconciliation, as well as, work to resolve confirmation and ISDA related issue
• Provide subject matter expertise on projects along with internal and industry related initiatives
• Review and analyze functional operational tasks that require research, evaluation, and exercise independent judgment to guide the deliverable
• Present recommendations for resolving complex situations and exercise independent judgement while developing expertise on functions, projects, internal and industry related initiatives
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Team Member will be part of the Onboarding Client Facilitation team, which is responsible for a wide variety of activities that supports collecting, analyzing and maintaining client data as part of the Client On-Boarding process. Team members will be working on providing support for business lines such as FX, Rates, Equities, Fixed Income, Futures and Prime Services supporting the various stages of the onboarding process. Team members will be expected to complete various data capture and processing tasks to onboard clients through the various internal systems used to support client setup and trading activity. By ensuring accuracy and timeliness of data, we facilitate the business in achieving knowledge of products, markets and market related setups. You will also drive initiatives and provide solutions that will have an impact on client experience and risk mitigation.

This role will also co-ordinate with the front office directly. The role will be the central point of contact across operational and front office teams to complete and report on various stages of the onboarding process. The Facilitator will gather evidence of customer profile via documentary or non-documentary means utilizing both in-house and external sources. They will initiate the Client Onboarding process by entering data into the client onboarding system and share documents with internal teams such as the Documentation, AML and Credit teams. The facilitator will track progress and provide status of onboarding request to the request initiator.

Responsibilities-

• Work has a case operator, to submit requests to internal client onboarding teams
• Understand and implement client's requirement by liaising with internal and external counterparties to ensure seamless transition and onboarding.
Coordinate and manage tasks across a multi-disciplined team to ensure all operational information relating to an account event is received and systems are set up prior to account trading activity
• Providing effective thought leadership in navigating evolving industry trends, client needs, business growth, financial regulatory landscape and helping to develop solutions to build appropriate architecture
• Complete BAU responsibilities and identify process enhancement opportunities
• Request management and delegation to downstream partners
• Drive change initiatives with support from senior management to improve processes, coordinate with technology, and ensure delivery of strategic objectives
• Support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture
• Working with U.S. Client Facilitation teams to effectively manage and process client data requests
• Develop strong working relationships with Sales, Trading Desks, Collateral, Client Accounts, CDD, and other onboarding teams
• Ensure and Adhere to the Regulatory Reporting standards, policies and procedures
• Become a risk manager by ensuring data integrity and challenging where required
• Engage in opportunities to review processes, analyze information, make decisions and recommendations and implement and monitor procedures
• Independently research and analyze regulatory reporting requirements and other financial documents
• Provide reporting to senior leadership and produce insightful analyses of the business upon request for management

Preferred Skills-

• Previous experience in a similar on-boarding team or any one or more Client Onboarding process i.e., KYC / CDD > Credits > Legal > Regulatory Due Diligence > Documentation > Account opening / Maintenance
• Strong Knowledge of the banking regulatory reporting rules and regulations including FINRA, Qualified Financial Contracts and Dodd Frank regulations
• Understanding of client onboarding documentation, including working knowledge of requirements driving KYC/CDD/EDD, AML, Tax, regulatory & ISDA documentation
• Ability to independently research and analyze regulatory reporting requirements and other financial documents
• Extensive knowledge and understanding of loan, securities and derivative products
• Advanced knowledge of trade processing life-cycle
• Advanced knowledge of the Microsoft applications including Excel, Access Database and Tableau and other market vendors such as Markit, Bloomberg, and OMGEO
• Excellent teamwork skills
• Strong Analytic ability, with high attention to detail, accuracy and strong problem solving skills
• Ability to communicate (written/verbal) effectively at all organizational levels
• Excellent Interpersonal skills - ability to build relationships
• Ability to plan and organize workload within tight deadlines, meeting day-to-day objectives as well as longer term strategic goals
• Perform analysis of, and make recommendations on functionality/efficiency of established controls and processes to ensure appropriate risk based operational procedures are in place and are meeting regulatory requirements/expectations

Required Qualifications:

• 2+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Bachelor's degree in Accounting, Finance, or a business-related field is strongly preferred
• Previous experience in Operations and/or Financial Services industry - Relevant work experience in one or a combination of the following: middle office, collateral, documentation, project management, business operations, strategic planning in financial services, regulatory oversight, AML/KYC, US tax regime & compliance and SSI setup and client onboarding
• Excellent communication skills both written and verbal
• Knowledge and understanding of Excel, PowerPoint, Word and adaptability to other software products
• Ability to research, compile, and perform complex analysis on critical operational data
• Be highly collaborative and team-oriented
• Demonstrate strong analytical and interpersonal skills
• Ability to work with impacted areas to understand complex problems
• Ability to work in a fast-paced, team oriented environment
• Strong multi-tasking abilities in a high performance, high demand environment
• Ability to think strategically, drive consensus and influence decision making

Posting End Date:
24 Jan 2025
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

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