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Head of Network Support - India & Philippines

AT Wells Fargo
Wells Fargo

Head of Network Support - India & Philippines

Bangalore, India

About this role:

Wells Fargo is seeking a Network Engineering Senior Manager

In this role, you will:

  • Manage and develop teams of individual contributors and managers in roles with moderate complexity and risk for Network Operations and maintaining the enterprise network
  • Provides overall expertise with all network operations functions.
  • Collaborate with network engineers and Information Technology Team to design and implement the company's network infrastructure, resolving advanced support issues
  • Hire, develop, and retain highly responsive and customer focused engineers to ensure the effective operation of the department
  • Engage and influence stakeholders, internal partners and peers associated with the Network function
  • Identify and recommend opportunities for process improvement and risk control development
  • Manage network, delegate tasks and ensure networking team performs as a cohesive unit, maintaining the stability and performance of network
  • Determine appropriate strategy and actions of Network Operations team to meet moderate to high risk deliverables
  • Interpret and develop policies and procedures for Network functions with moderate complexity within scope of responsibility
  • Create and implement network security measures
  • Develop a backup disaster recovery plan for a network emergency
  • Collaborate with and influence all levels of professionals, including managers
  • Develop and guide a culture of talent development to meet business objectives and strategy
Required Qualifications:

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  • 6+ years of Network Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years of Management experience
Desired Qualifications:
  • Scripting & Automation Experience
  • Hands on technical experience in Level 3 Network Operations and Engineering
  • Understanding and Experience in Site Reliability Engineering & its principles
  • Experience working in multiple regions globally (international experience) is desirable
Posting End Date:
23 Dec 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Client-provided location(s): Bengaluru, Karnataka, India
Job ID: WellsFargo-R-398729
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA
    • HSA
    • Mental Health Benefits
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Return-to-Work Program
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Stock Purchase Program
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program
    • Unconscious Bias Training

Company Videos

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