About this role:
Wells Fargo is seeking a Technology Business Systems Associate.
In this role, you will:
- Participate in researching, evaluating and investigating low complexity transactions and data to meet business requirements
- Review basic technical business problems that can be resolved with automated systems related to low-risk tasks and deliverables
- Receive direction from supervisors and exercise judgement within defined parameters in the development of guidelines for the use of result tracking systems
- Coordinate project plans, schedules, budgets and provide information to managers, functional colleagues and stakeholders within technology business systems operations
- Interact with experienced Business Systems Consultants on revising existing automated systems that are cost effective and meet business requirements
- Work with user groups to provide training, resolve questions, assess user needs, and make necessary changes to the database
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- 6+ months of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Creation of test strategy, test plans, test scripts, script execution for Retail Core Operations
- Participating in BRD and FSD reviews.
- Provide status reporting, defect triage, test summary, testing traceability.
- Conduct meetings and reviews as needed with Operations and other stakeholders.
- Agile testing responsibilities include grooming sessions, sprint planning and participation, daily SCRUM calls.
- Partner with the Line of Business, Risk/Compliance, and technology partners across Operations
- Consult with users providing advice and direction
- Develop standards and procedures to determine product quality and release readiness
- Drive innovation and streamline overall testing processes
- Research system features being tested
- Log, track and verify resolution of software and specification defects
- Understand and ensure compliance and risk management requirements for supported area are met and work with other stakeholders to implement key risk initiatives
- Reconciliation and payment processing is preferred
- Intermediate knowledge and understanding of test plans, test cases, test procedures, test scripts, and expected results
- Hands on experience with Retail Banking application is preferred
- Hands on expertise with test management tools like JIRA, ALM, Confluence, etc....
- Experience in User Acceptance development & implementation
- Knowledge and understanding of business tools and processes
- Strong analytical skills with high attention to detail and accuracy
- Excellent verbal, written, and interpersonal communication skills
- Ability to take on a high level of responsibility, initiative, and accountability
- Strong time management skills and ability to meet deadlines
- Experience developing and cultivating professional relationships
- Ability to work effectively in a team environment
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.