About this role:
Wells Fargo is seeking a skilled and detail-oriented Senior Manager to lead our Consumer, Small Business Banking (CSBB) Loudspeaker employee feedback function and organization. The ideal candidate will have a drive to lead transformative change within our CSBB organization to collect, synthesize and incorporate employee feedback into business decisions and outcomes.
Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces "to grow your career" in the U.S. Learn more about the career areas and business divisions at wellsfargojobs.com.
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In this role, you will:
- Lead the CSBB Loudspeaker formal employee feedback function and associated team.
- Manage and develop a team of Business Execution Consultants while ensuring successful planning, integration, impasse resolution, and measurement of operations with moderate to high complexity and visibility.
- Present employee feedback / sentiment to CSBB executive and senior leadership to drive change. Synthesize thousands of submissions into top themes / sub-themes and perform trend analysis with support from the team.
- Engage functional leaders to obtain resources, influence outcomes, address conflict, and ensure alignment with Wells Fargo's policies and business line objectives.
- Identify potential risks when implementing change along with developing mitigation strategies and plans.
- Collaborate with and influence functional business partners, leaders, and executive management to provide support and drive strategic initiatives for the business.
- Partner closely with the Wells Fargo Enterprise Loudspeaker program team to identify themes, trends, solutions, etc.
- Partner closely with other Wells Fargo Lines of Business Loudspeaker leaders and teams to share best practices and drive transformative efforts.
- Recommend opportunities for Business Execution process improvement.
- Determine appropriate strategies and actions of multiple business groups to meet moderate to high complex deliverables.
- Interpret procedures and processes, and provide leadership to strategize and execute a variety of programs, services, and initiatives that are significant in scope, complexity, and risk
- Manage allocation of people and financial resources for Business Execution
- Develop and guide a culture of talent development to meet business objectives and strategy
- 6+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- 3+ years Management experience
- Deep knowledge and understanding of change management principles.
- Experience driving transformative change.
- Experience working within employee feedback programs.
- Experience identifying trends and opportunities based upon data.
- Ability to convey highly complex ideas to varying audiences.
- Ability to work cross functionally in a highly matrixed environment.
- Strong communication skills (written, verbal, presentation)
- Strong executive presence
- 11601 N Black Canyon Hwy Phoenix, AZ
- 300 Highway 169 S 4th Floor Saint Louis Park, MN
- 2700 S Price Rd Chandler, AZ
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$120,400.00 - $250,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
12 Dec 2024
* Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.