Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Control Management Specialist

AT Wells Fargo
Wells Fargo

Control Management Specialist

Bonifacio Global City, Philippines

About Wells Fargo India & Philippines

Wells Fargo India & Philippines (WFIP) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services. WFIP operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about WFIP at our International Careers website.

Department Overview

We evaluate whether controls are well-designed and operating effectively. Our approach is tailored around Risk and Control Self-Assessment (RCSA) and other risk programs and it supports proactive risk management in alignment with the Risk Management Framework. We perform evidence-based controls evaluations and document our outcomes based on applicable policies and standards.

Want more jobs like this?

Get jobs in Bonifacio Global City, Philippines delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


About this Role

Wells Fargo is seeking a Control Management Specialist. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow."

In this role, you will:
  • Participate in mitigating current and emerging risk exposures associated with the activities and operations of the assigned business group, and identify opportunity for process improvements within the scope of defined business control responsibilities
  • Review and analyze basic business challenges that require research, evaluation, and selection of alternatives
  • Develop and implement risk monitoring, risk reporting processes, and controls while evaluating and reporting results where necessary
  • Present recommendations for resolving complex situations and exercise independent judgment while developing Control Management functional area expertise
  • Provide support in the interpretation of policy, guidelines, and governance programs as front line liaison to Independent Risk Management area
  • Collaborate and consult with Control Management team and key stakeholders, including internal customers
Required Qualifications:
  • 2+ years of Risk Management or Financial Services industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • Bachelor's degree or higher. Relevant certifications will be an advantage
  • 2+ years of experience in risk (includes compliance, financial crimes, operational risk, internal audit, legal, risk management, credit risk, market risk, IT systems security, business process management).
  • Experience in automation / advanced excel / reporting will be an advantage.
  • General knowledge of industry standards and best practices around control evaluations / testing, internal audit and risk management processes.
  • Experience assessing control design and performance through testing, audit or Risk Control Self-Assessment practices
  • Experience assessing processes, procedures and identifying controls
  • Experience in assessing risk, reviewing risk ratings, identifying control gaps and determining the appropriate evaluation methodology
  • Comprehensive understanding of operational risk management in the financial services (preferred) or other highly regulated industries
  • Strong analytical skills with high attention to detail and accuracy.
  • Excellent verbal, written, interpersonal communication skills and stakeholder management.
  • Demonstrate positive attitude and readiness to work in a challenging and dynamic environment.
  • Flexibility to multi-task and work across domains and business groups.
  • Ability to credibly challenge, conduct tough conversations and effectively communicate with various levels of management
  • Ability to synthesize data from a variety of sources and deliver results quickly
Job Expectations:
  • Individual contributor role focusing on performing evidence-based control evaluations by conducting various evidence gathering activities.
  • Design, maintain and execute the control evaluation scripts, identify control deficiencies, document and escalate potential issues to appropriate stakeholders.
  • Validate & track action plans, escalate issues as required and document the control test artifacts and findings.
  • Perform control evaluations for moderate to complex engagements, challenge status-quo and identify opportunities to add efficiencies or refining the existing processes.
  • Engage and work with multiple stakeholders - front line business groups, risk program aligned functions and IRM teams for driving the objectives of risk and control programs.
  • Instill and drive proactive risk culture, operational excellence and efficiencies.
  • Willing to work on a mid-shift (3pm)
  • Weekends Off, PH Holidays
  • Currently on Hybrid work set up (3/week onsite)
Posting End Date:
19 Oct 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Client-provided location(s): Taguig, Metro Manila, Philippines
Job ID: WellsFargo-R-409189
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA
    • HSA
    • Mental Health Benefits
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Return-to-Work Program
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Stock Purchase Program
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program
    • Unconscious Bias Training

Company Videos

Hear directly from employees about what it is like to work at Wells Fargo.