Commercial Real Estate Portfolio Management Senior Manager

In this role:

The Commercial Real Estate Portfolio Management Senior Manager will be the first level manager who directs and controls the strategy, workflow, and execution of portfolio surveillance and support functions for the GSE Asset Management team. The successful candidate will manage, coach, and develop a team of individual contributors

This is a new team, recently created to take over key functions previously provided by a divested business unit. The successful candidate will collaborate with other leaders on the Asset Management team to strategically integrate processes related to new loan boarding, trigger/covenant monitoring, property operating statements and inspection reports, reserve disbursements, and interest rate hedges.

More specifically, portfolio surveillance and support functions performed by the team include:

• Collaboration and consultation with Multifamily Capital colleagues, internal partners, external customers, and other stakeholders.
• Work with third party vendor to identify, understand, and review various trigger covenants identified in the loan documents for assignment to respective Asset Managers.
• Understand and review various loan covenants identified in the loan documents for potential escalation.
• Review of annual property inspection requirements for Fannie Mae, Freddie Mac, and FHA and place inspection orders with third party vendor.
• Evaluate and process borrower requests for disbursement of impounded reserves.
• Review and understand property operating statements and spreads for accuracy and compliance with required GSE and CREF reporting standards.
• Present recommendations for resolving less complex situations and exercise independent judgment while developing expertise in the function, policies, procedures, and compliance requirements.
• Assess adequacy of interest rate hedge escrows and replacements.
• Contribute to management or control of operational and financial risk to Multifamily Capital and Wells Fargo.

The Team Manager must demonstrate a high-level skill set that includes financial analysis, real estate and property management operations, market knowledge, knowledge of mortgage and legal documents, credit risk analysis and the leadership qualities necessary to manage a team of asset management professionals. The Team Manager is expected to use this skillset to assist and guide their team in every aspect of their jobs, with the end goal of minimizing and mitigating risk to Wells Fargo, Fannie Mae, and Freddie Mac, while also providing superior customer service. The Team Manager also must:

• Manage the daily workflow of the assigned portfolio
• Adhere to all investor and internal risk mitigation practices
• Adhere to all investor reporting requirements and deadlines
• Understand and adhere to all asset management requirements as communicated by Fannie Mae and Freddie Mac via applicable guides, lender memorandums, email, other correspondence and the loan documents
• Understand and adhere to all internal credit, risk and internal control policies as are applicable to asset management
• Assist the larger Multifamily Capital team on projects when needed

The Team Manager is an important part of the GSE Asset Management platform and leadership team. The successful candidate is expected to demonstrate the skills necessary to ensure that the team meets all goals and deadlines while maintaining the highest levels of work quality, customer service, internal controls and risk mitigation.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation, and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Required Qualifications:

• 6+ years of Commercial Real Estate Portfolio Management or leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of management or leadership experience

Desired Qualifications:

• Commercial real estate experience, preferably in Fannie Mae and/or Freddie Mac multifamily asset management or underwriting
• Familiarity with various Fannie Mae and/or Freddie Mac multifamily asset management technology tools
• Exposure to multifamily real estate development, property management and/or underwriting
• Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions
• Extensive knowledge and understanding of credit and income producing real estate
• Strong attention to detail and accuracy skills
• Excellent verbal, written, and interpersonal communication skills
• Ability to read and understand commercial real estate loan or real estate investment documentation, securitization documents, including pooling and servicing agreements and related documentation
• Familiarity with loan documents and third-party reports including appraisals, physical needs assessments, and environmental reports
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Strong organizational, multi-tasking, and prioritizing skills
• A BS/BA degree in business, finance, accounting, real estate or a related field

Job Expectations:

• Job Expectations:
• Ability to travel as needed
• Ability to work additional hours as needed

Posting Locations:

• 550 South Tryon St, Charlotte, North Carolina 28202

This position is not eligible for Visa sponsorship.

This position is subject to FINRA Background Screening Requirements, including successful completion and clearing of a background check. Internal transfers are subject to comply with 17 CFR 240.17f-2 of the Securities Exchange Act of 1934 and FINRA Bylaws, Article III, Section 3, which states that Associated Persons should not be subject to statutory disqualification.

Posting End Date:
10 Apr 2025
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

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