Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Business Execution Manager, Auto Product Change Management

AT Wells Fargo
Wells Fargo

Business Execution Manager, Auto Product Change Management

Raleigh, NC

About this role:

Wells Fargo is seeking a Business Execution Manager to provide day-to-day oversight and leadership for our Delivery Coordinators who support Auto Product Change Management Activities. This involves ensuring the Delivery Coordinators who support our three products are keeping their Product Managers compliant with regards to Enterprise, Consumer Lending, and internal Auto policy, procedure, and controls applicable to managing change. Learn more about the career areas and business divisions at wellsfargojobs.com.

In this role, you will:

  • Lead and develop 12 domestic and 2 offshore Delivery Coordinators. In addition to direct supervisory HR responsibilities, Business Execution Manager will train, guide, coach and monitor employees on Enterprise and Consumer Lending Change Management Policies and procedures
  • Ensure the team is aligned to overall organizational strategy and is prioritizing support of product teams accordingly
  • Regularly engage with Product to ensure teams' priorities are in alignment with business objectives and product needs
  • Support product team, engage and collaborate with legal, risk, control and compliance partners to ensure team is adhering to all risk and control requirements
  • Serve as a Subject Matter Expert in Enterprise and Consumer Lending Change Management Policy
  • Engage closely with Enterprise & Consumer Lending Change Management teams to understand the frequent changes in policy and procedure to proactively prepare the Delivery and Product team, ensuring seamless adoption
  • Understand policy updates and proactively manage impacts to Auto
  • Proactively identify areas of opportunity and find solutions to mitigate risk
  • Ensure consistency in change management procedure implementation and defect management
  • Provide insight and feedback regarding Change Management policy and procedures to enterprise and line of business change management groups
Required Qualifications, US:

Want more jobs like this?

Get jobs in Raleigh, NC delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.
  • 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 2+ years Leadership experience
Desired Qualifications:
  • Indirect Auto lending experience, including knowledge and understanding of auto lending practices, policies, and procedures
  • Financial industry experience
  • Experience working in an Agile environment
  • Agile Scrum (CSM), SAFE certifications or other advanced Agile certifications
  • Change management experience, Certified Change Management Professional (CCMP) certification preferred
  • Project management experience, Project Management Professional (PMP) certification preferred
  • Proven ability to effectively influence, partner, and negotiate at all internal organizational levels to gain commitment to accomplish business goals
  • Experience leading during times of ambiguity and change
  • Proven ability to assess current processes/procedures and make recommendations for efficiency
  • Experience leading large scale, complex initiatives with broad scope and impact across large organizations
  • Highly refined communicator, with experience presenting information in a manner that persuades, educates, and enhances understanding at all levels
  • Strong business acumen with the ability to influence and lead teams and make timely and independent judgment decisions while working in a fast-paced and results-driven environment
  • Experienced with Agile tools like Jira, and routines Big Room Planning, Product Cabinets
Job Expectations:
  • Ability to travel up to 10% of the time
  • Willingness to work on-site at stated location on the job opening
  • This position offers a hybrid work schedule
  • This position is not eligible for Visa sponsorship
Job posting may come down early due to volume of applicants.

Locations:
  • 550 S Tryon St, Charlotte, NC 28202
  • 1100 Corporate Center Dr Raleigh, NC 27607
  • 6051/6061 N State Hwy 161 Irving, TX 75038
  • 2501 S Price Rd Chandler, AZ 85286
Required locations listed above. Salary range is determined by location of the job.

Posting End Date:
6 Oct 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Client-provided location(s): Raleigh, NC, USA
Job ID: WellsFargo-R-401223-4
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA
    • HSA
    • Mental Health Benefits
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Return-to-Work Program
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Stock Purchase Program
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program
    • Unconscious Bias Training

Company Videos

Hear directly from employees about what it is like to work at Wells Fargo.