Job Description
About this role:

Wells Fargo is seeking a Business Execution Consultant

In this role, you will:

Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives
Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics
Determine areas of strength or Business Execution opportunity within defined scope of work
Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations
Utilize independent judgment to guide moderate risk deliverables
Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business

• Undertaking Quality Assurance work pertaining to daily execution and review end-to-end process especially pertaining to ECOA (Equal Credit Opportunities Act)
• Research and resolve moderately complex operational tasks, accountable for entire process from receipt of work to resolution and closure to include originating source documents, data adherence to regulations, processing payments, resolve discrepancies and process unique rejects or exceptions
• Work under close supervision, follow established procedures, identify opportunities to determine appropriate course of action within defined scope of responsibility
• Review and analyze inquiries and operational challenges that require research, evaluation
• Consult with management for more complex issues to assist with appropriate course of required action
• Strong knowledge of operations and processes in Corporate and Investment Banking account maintenance services is a must: including account setup and maintenance activities, onboarding clients, setting up customer profiles, monitoring account status, maintaining customer profile and processing, maintaining authorized signatories, handling and researching of customer inquiries and requests
• Support Business Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance
• Use technical expertise in the designated area and resolve escalated issues
• Provide feedback and present ideas for improving or implementing processes and customer support
• Perform complex operational and customer support initiatives within Operations functional area
• Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures
• Apply technical knowledge and expertise to perform work and action requests
• Provide subject matter expertise and interpretation of procedures to staff
• Own client onboarding process to mitigate risk through a due diligence process
• Participate in conducting less complex client due diligence processes, research and identify opportunities to mitigate risk
• Consult and provide support to interpret policies, guidelines and governance programs
• Support business in execution of due diligence reporting processes and controls
• Review and analyze client onboarding processes or challenges that require research, evaluation, and selection of alternatives
• Exercise independent judgment to guide medium risk deliverables
• Aggregate, evaluate and report results and escalate where necessary
• Present recommendations for resolving more complex situations and exercise independent judgment while developing expertise in the due diligence function, policies, procedures and compliance requirements
• Collaborate and consult with peers, colleagues, managers and internal and external customers to resolve issues and achieve goals
• Review systems to ensure company standards are met, exceptions are notated, and issues escalated as necessary
• Interact with staff and business partners to promote teamwork and departmental effectiveness
• Strong excel knowledge to manage and structured the data, clean and transform the data to use it further
• Good understanding of macros and supports the team to develop macros
• can support management to present Data in a Visual form with Charts and Infographics

• 8 to 10 years of post-qualification experience/ Graduate with Management education
• Excellent verbal, written and interpersonal communication skills
• Solid problem solving and decision-making skills
• Proficient in Microsoft Outlook and Excel
• Strong accounting knowledge understands end to end accounts and financial transactions
• Understand the entity information and how they are reported for SEC and Regulatory reporting
• Understand and ensure compliance and risk management policies
• Provide support for compliance and risk management requirements
• Work with the Onshore quality assurance team to ensure closure of month-end all the open/assigned volumes are reviewed and corrected
• Monitor and evaluate larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance
• Document quality issues and performance measures for management review
• Work closely with both internal stakeholders and users to meet their service needs
• Ability to meet deadlines
• Demonstrates a high degree of reliability, integrity, and trustworthiness
• Required to work in UK shift 1:30 PM to 10:30 PM IST