About this role: Wells Fargo is seeking a Business Execution Associate.(SAFE) Enterprise Operational Support provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, this group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company.

Responsible for researching, compiling, analyzing and reporting various operational data from multiple sources, including unit production, productivity and/or quality statistics. Under general supervision, creates and maintains databases, developing and performing queries both independently and at direction of management. May also define user requirements, perform user acceptance testing and/or troubleshoot systems-related operational issues. May assist ongoing production and workflow improvement efforts, manage small projects and/or small segments of larger projects. May develop and implement policies, procedures and training materials to assure compliance with government regulations and to maximize efficiency and customer service.

• Participate in planning and executing a variety of programs, services, and initiatives, and monitor key indicators to ensure effective performance and control management of assigned operations or business groups
• Review basic initiatives including policy or process changes, process improvements, technology enhancements, and conduct regular reviews to identify efficiencies and cost savings opportunities
• Receive direction from leaders and exercise independent judgement while developing an understanding of policies and procedures, best practices, and initiatives
• Collaborate and consult with mid-level managers or cross-functional business partners
• Provide work direction to less experienced Strategy and Execution staff
• First Advantage System User
• Conduct basic analysis of all SAFE registration tasks and administer per corporate policy and procedure.
• Research, compile, analyze and entry of various operational data from multiple sources
• Run and process workflow reports and assist with quality control and quality assurance efforts.
• Provide support to new & existing SAFE team members by answering routine questions, solving basic problems, mentoring and guiding them throughout the SAFE registration process
• Ensure timely and accurate maintenance of SAFE team member data, SAFE Registry database and NMLS database records, per established corporate and NMLS guidelines
• Evaluates the adequacy and effectiveness of processes, initiatives, products and internal controls and provide feedback.
• Assist with and recommend ongoing workflow improvement efforts and complete small projects and/or small segments of larger projects.
• Administer corrections to any issues resulting from internal and/or external compliance examinations.
• Assist in monitoring and updating task specific job aids and training materials to assure ongoing compliance with government regulations and to maximize process efficiency and team member support.
• Ability to communicate effectively with internal and external partners

• 6+ months of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Analyze credit report data, enter details into system, create, validate and send communications for applicants/employees.
• Work with applicants/employees and evaluate financial fitness as required by Reg Z Loan Originator Qualifications and Enterprise Policy while adhering to processes to support compliance with the Fair Credit Reporting Act
• Evaluate responses to credit findings and compile information related to loan originator qualifications, obtain necessary supporting documents and disposition in compliance with policy and procedures.
• Present individual case details to decision panel, answer questions and perform additional research as requested.
• Work with and provide support for business partners on loan originator qualification topics.
• Provide departmental backup and support to other Business Execution Administrators
• Run/work reports and assist with internal review task to monitor accuracy of workflow.
• Maintain and monitor team email box.
• Contribute to the monitoring of team job aids and procedures for accuracy.
• Assist with and recommend ongoing workflow improvement efforts.

• Work Schedule: Monday through Friday 1:30PM-10:30PM IST. Hours may vary based on business needs also might require flexibility to work 4.30 PM-1.30 AM IST during training period.

• 5+ years of Administrative Support, Business Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

• Knowledge of the Federal SAFE Act and SAFE registration processes
• First Advantage System User
• Experienced NMLS system user
• Experience supporting and working with Mortgage Loan Originators
• Excellent verbal, written, and interpersonal communication skills.
• Experience researching and compiling operational data
• Enhanced reporting skills
• Strong analytical skills with high attention to detail and accuracy
• Ability to independently provide summary of operational data
• Solid troubleshooting and resolution skills
• Excellent verbal, written, and interpersonal communication skills
• Advanced Microsoft Excel skills - DQO0004928
• Basic Microsoft Office (Word, Excel, Outlook, PowerPoint, and Access) skills- DQO0004947