About this role:

Wells Fargo is seeking a Business Execution Associate.

In this role, you will:

• Participate in planning and executing a variety of programs, services, and initiatives, and monitor key indicators to ensure effective performance and control management of assigned operations or business groups
• Review basic initiatives including policy or process changes, process improvements, technology enhancements, and conduct regular reviews to identify efficiencies and cost savings opportunities
• Receive direction from leaders and exercise independent judgement while developing an understanding of policies and procedures, best practices, and initiatives
• Collaborate and consult with mid-level managers or cross-functional business partners
• Provide work direction to less experienced Strategy and Execution staff

• 6+ months of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 4 + years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• Resolve complex issues and initiatives related to systems, tools and applications used by the business or functional area.
• Resolve complex user access and other security administration issues.
• Coordinate production support and maintenance of largescale, business applications
• Coordinate troubleshooting of network, hardware and software issues and resolution with users, vendors, and internal service groups.
• Plan and lead user projects for application and hardware installations and upgrades
• Develop test scripts and coordinate user acceptance testing of technology components.
• Develop and/or update user documentation and procedures.
• Assess training needs, develop, and conduct user/support team training.
• Analyze performance trends.
• Recommend and coordinate implementation of process and procedure improvements.
• Understand and assure quality, security and compliance requirements are met for user areas.
• Participate in BCP activities, coordinate with user project resources.
• Strong analytical skills with high attention to detail and accuracy. Solid knowledge and understanding of IT processes, systems support.
• Knowledge of system testing methodologies, test script management and execution, UAT testing experience for enterprise scale systems
• Strong customer service focus validated with relevant experience. Actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions.
• Excellent verbal, written, and interpersonal communication skills
• Effective organizational, multi-tasking, and prioritizing skills.
• Salesforce or Microsoft Dynamics or other CRM systems experience, knowledge and testing highly desired.
• Content Management and credit/loan origination system support, knowledge and testing highly desired.
• Strong programming skills in python to extract, manipulate and analyze large amount of data
• 4+ years of experience with above skillsets
• Bachelor's degree or higher in /engineering/finance
• Strong problem-solving abilities are must.
• Experience supporting or partnering with teams while building strategy involving various team members at various levels and lines of business.
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are critical to success.
• Ability to work independently and to self-manage / motivate.
• Prior knowledge of Banking and Corporate And Investment Banking (CIB) products.
• Please Note: Flexibility is expected to work in Shifts. (6:30 AM - 3:30 PM IST and 1:30 PM - 10:30 PM IST). We also provide occasional support for On-Call and weekend release activities.