Wells Fargo is seeking a Business Communications Senior Manager reporting to the head of Business Communications for Global Operations. This position is an opportunity to lead the development and implementation of integrated internal communications strategy, content, and creative solutions to support high priority initiatives. This role will lead a team of communication consultants and engagement projects in collaboration with peers across the Global Operations organization.

In this role, you will:

• Manage and develop a team of Business Communications Consultants while ensuring successful planning, integration, impasse resolution, and measurement of operations with moderate to high complexity and visibility.
• Build and maintains solid partnerships with assigned internal clients to better develop, coordinate, direct, and facilitate strategic communications designed to meet business goals.
• Define key performance indicators for each communications channel which will indicate a campaigns level of success.
• Design campaigns to target specific audiences, placing an emphasis on discipline on campaign performance to help with recommendation for future programs.
• Research and understands key business challenges, customer behavior, target audiences, and environmental factors that impact programs within the business and assigned departments.
• Identify and present opportunities for consistency in messaging and customer experience across channels from in-store signage to digital to print.
• Manage allocation of people and financial resources for Business Communications
• Develop and guide a culture of talent development to meet business objectives and strategy.

Required Qualifications:

• 6+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years Management experience & Communications

Desired Qualifications:

• Strong, versatile copywriting skills
• Good organizational, planning, and coordination skills
• Ability to multi-task and re-prioritize as needed.
• Desire to take full ownership of assigned projects and work independently.
• Ability to manage multiple projects simultaneously.
• Possesses a sense of urgency; is initiative-taking and detail minded.
• Strong people and collaborative skills.
• Proactive approach in resolving problems and issues.
• Working knowledge of current trends in digital, web content management systems experience

Posting End Date:
15 Nov 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.