Overview
Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a - Temp. Inside Service Sales Specialist to support the very successful growth of our businesses across India. Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. People create the Waters difference. To ensure that all of TA Instruments customers experience the best service in the analytical industry. This can be obtained by educating customer on the value and the importance of purchasing a TA Instruments service contract. The service contract includes priority response times, a performance maintenance visit, software updates, and coverage that includes all service parts, labor, and travel if the instrument had to be repaired. This is on contract role for one year with 3rd party payroll.
Want more jobs like this?
Get jobs in Bangalore, India delivered to your inbox every week.
Responsibilities
- Promote and sell service contract products to existing and new customers.
- Use SAP to access account information and create demand and service contract quotes.
- Provide basic product information and ask qualifying questions to understand customer needs.
- Perform outbound calls to close quotes and finalize sales.
- Utilize data analytics and territory reports to target prospects and support business development initiatives.
- Perform outbound calls to close quotes and finalize sales.
- Prioritize and manage opportunities funnel using CRM/account management software.
- Track sales activities, open opportunities, and follow-up initiatives using TA Instruments CRM.
- Achieve weekly, monthly, and quarterly KPIs as directed by management.
- Build and maintain customer relationships through effective communication with end users and decision makers.
Qualifications
Education:
- Bachelors Degree
Experience:
- 2-5 years of experience with service Admin Co-ordination
- Experience in SAP is a plus
- Contract Management experience is a plus
Skills:
- Must possess a strong customer focus
- Strong communication skills; ability to communicate effectively to a diverse audience with specific customer needs
- Personal sense of integrity
- Effective time management skills
- Excellent verbal and written communication skills
Travel:
- This is a territory-based position with travelling within your designated territory, and occasional travels to other states for activities such as local business support, meetings and training.
Company Description
Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.
Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We're the problem solvers and innovators that aren't afraid to take risks to transform the world of human health and well-being. We're all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.
Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.