Overview
Our Center for Process Excellence team is on a mission to improve business outcomes and employee experiences by driving step-change improvements in critical enterprise processes, and the technology and analytics supporting these.
As a Sr Principal, Business Process Analyst (Commercial Excellence), you will be responsible for delivering ground-breaking improvements in our Commercial Excellence capabilities. This will require you to understand our current state, define a future-state vision, and work collaboratively as part of a cross-functional team to deliver the change. The desired business outcomes include accelerating growth in revenue and profitability. Success will require close collaboration with team members across multiple Business Units, and the ability to inspire changes in a global organization. This position is ideally suited for a self-starter that is comfortable in a dynamic environment, with experience in conceptual and analytical problem solving related to strategy, organizational design, roles, processes, technology, and metrics.
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Responsibilities
- Collaborate with leaders and functional SMEs to develop an understanding of current state, define a future state vision, and implement innovative solutions to improve operational efficiency and effectiveness
- Drive gap analysis, future state design, and implementation execution - including definition of requirements and testing to ensure solutions deliver the expected impact, in close collaboration with business and technology team members
- Ensure highly productive discussions and outcomes by defining agendas, clearly outlining objectives, and facilitating executive level collaboration sessions
- Build project and process content for audiences varying from business subject matter authorities to executive committees
- Measure impact improvements implemented, and complete interventions where vital to drive increased impact and adoption
Qualifications
- 12+ years progressive experience in sales, marketing, commercial excellence, and/or consulting roles related to commercial excellence
- Track record of successfully completing large-scale projects across people, process, data, and technology in complex, global organizations
- Strong process approach, ability to optimally translate business problems into implementable solutions with quantifiable business benefits
- Strong influencing skills, proven track record to work across organizational boundaries inspiring change and harmonization across a global organization
- Results oriented attitude, operates with high sense of urgency. Proven track record of solving problems, breaking down barriers and delivering results ahead of schedule
- Strong written and verbal communication
- Process discovery, design, and implementation experience in a regulated environment
- Experience improving Salesforce.com, Marketo, and similar solutions
- Knowledge of business process modelling and process mining solutions required
- Solid understanding of Lean concepts and tools a plus
- Experience working on an Agile / Scrum team a plus
- Prosci certifications a plus
- Product Owner and/or Scrum Master certifications a plus
- Master's Degree in Business, Engineering, Science or Supply Chain discipline
Company Description
Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.
Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We're the problem solvers and innovators that aren't afraid to take risks to transform the world of human health and well-being. We're all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.
Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.
Key Words
#LI-Hybrid Commercial Excellence, Salesforce.com, Marketo, Celonis