Overview
Waters is seeking a dynamic contributor to fill the role of an Account Manager, responsible for customers primarily engaged in large molecule work. This person will have the exciting opportunity to drive the sales of our full range of products and services, which include: Ultra Performance Liquid Chromatography System (UPLC), Mass Spectrometers (MS), Light Scattering (LS), software, consumables and services for the Southern California (North of San Diego to South of San Fransisco Bay and East to the Nevada-Utah/Idaho border) Region.
This role involves creating strategic territory plans, fostering strong customer relationships, and working with internal teams to meet sales goals. Each week, our Account Managers focus on developing a sales pipeline, managing opportunities, and providing forecasts for the management team. They frequently meet with customers, both in person and virtually, to explore partnership opportunities and introduce new technologies. Additionally, our Account Managers collaborate closely with BioPharma Market Application Specialists to achieve and surpass sales targets.
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Responsibilities
- Achieve and exceed sales objectives by promoting Waters' full range of products and services. Utilize value and solution selling techniques to highlight the benefits and applications of our products to potential customers.
- Develop and implement a comprehensive strategic business plan to achieve growth targets.
- Initiate and lead business development activities such as marketing meetings, product demonstrations, and customer-focused seminars. These activities aim to generate leads, nurture customer relationships, and drive product adoption.
- Maintain accurate and current records of proposals, opportunities, accounts, contacts, leads, and actions through CRM. Ensure daily and weekly updates to provide a clear and up-to-date picture of sales activities and pipeline status.
- Coordinate all sales activities within defined accounts, including lead generation, follow-up, cold calling, technical seminars, demos, and customer support. Ensure a seamless and integrated approach to customer engagement and support.
- Establish and maintain key customer relationships by understanding their application needs and providing tailored solutions. Use these insights to effectively sell new products and drive customer satisfaction and loyalty.
- Develop detailed business plans and accurately forecast territory results. Provide market intelligence to identify potential customers and competitive activity. Use this information to adjust strategies and ensure alignment with market trends and customer needs.
Qualifications
Experience and Skills Required:
- Bachelor or Master Degree in Science. Prior experience in field sales. Strong technical background in analytical technologies, especially LC and MS is a plus.
- Proven track record of meeting or exceeding sales objectives in a similar role.
- Experience in developing and executing strategic territory plans.
- Strong ability to coordinate and manage multiple sales activities, including lead generation, cold calling, and technical presentations.
- Proficiency in developing business plans, forecasting, and providing market intelligence.
- Excellent communication and relationship-building skills, with the ability to collaborate effectively with internal teams and customers
- Ability to travel overnight is required and international travel as needed
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- The general base pay for this position ranges from $92,000-$122,500 per year. Pay is based on several factors including market location, job-related knowledge, skills, and experience
Company Description
Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.
Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We're the problem solvers and innovators that aren't afraid to take risks to transform the world of human health and well-being. We're all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.
Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.
Key Words
#LI-Remote sales, chromatography, UPLC, LC/MS, MS, Light Scattering, field, customer, laboratories, biochemistry, marketing, communication