Overview
Waters, the world's leading provider of lab equipment, supplies and software is seeking for a Junior HR Shared Services Specialist to support the our businesses in Asia Pacific. In this role, you will primarily support Waters business in the following locations: Australia, India, Malaysia, and Singapore. In addition, you will be working closely with the rest of the Shared Services team in Europe and Americas on a daily basis.
Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. People create the Waters difference. By engaging with our talented and diverse workforce we continuously evolve, develop and improve our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success.
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Responsibilities
Provide support to employees and managers related to HR policies, programs, process and procedures primarily in India and South East Asia Region.
- Being the first point of contact for employees regarding HR topics such as policy questions and either responding or passing on the question to the appropriate person and keeping the employee informed.
- Establish the employee experience with a strong customer focus, an environment of collaboration and enablement, effective and successful performance, and continuous improvement.
- Ensure all SLAs/KPIs within HR Shared Services are met within the agreed tolerance levels for timeliness and quality.
- Requests for letters etc. for external purposes (loans/mortgages)
Administer HR processes such as onboarding, offboarding, and employee changes (e.g., promotions, transfers, leaves of absence) primarily in India and South East Asia Region.
- Issue job offer letters on advice from the HR Operations Manager
- Manage on boarding process
- Employee induction
- Setting up new employees in myHR and relevant local systems and working closely with HRIS team
Manage and maintain HR-related systems and data, ensuring accuracy and completeness of employee records primarily in India and South East Asia Region.
- Manage relevant systems - iCIMS, SuccessFactors, etc.
- Manage and maintain up-to-date personnel files and ensure compliance with Data Protection.
- Manage the co-ordination, evaluation, tracking and reporting of employee training.
Qualifications
- Prefer to have experience with the following HRMS applications - Employee Central, ECSC.
- You have excellent verbal and written communication skills and strong knowledge on MS Office (Excel, PowerPoint, and Word)
- Prefer to have experience with ATS - iCIMS, issuing offer letter, Initiate onboarding process, etc.,
- You are target oriented and team player and have strong understanding of Human Resources Policies, Procedures, and Benefits is preferred.
- Analytical thinker who can focus on tactical and operational issues in a fluid environment.
- You have ability to provide a positive user experience through active customer support and identify process deficiencies and perform initial root cause analysis in support of improvements.
- You have ability to adapt to changes and work across system platforms and execute accordingly and to engage employees in different cultures.
- Education Qualification - Graduate in Human Resources.
- Fluent in English, and preferably also in Chinese, Japanese or Korean.
Company Description
Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.
Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We're the problem solvers and innovators that aren't afraid to take risks to transform the world of human health and well-being. We're all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.
Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.