Our studios are considered one of the foremost motion picture and television production and post-production facilities in the world. They inform, engage, and transport audiences to new worlds. The key to that lies with our Studio Operations group, which includes areas like soundstage/backlot set rentals, events, design, culinary, construction, landscaping and much more. Whether it's hosting an unforgettable studio tour, creating an optimal workspace, or equipping talent to tell the best stories, these teams lay the foundation for the memorable experiences we provide.

Your New Role...

As a key player in our Merchandising team, based in Watford at the Warner Bros. Studio Tour - The Making of Harry Potter, you'll take charge of the seamless operation of your designated area, working closely with the Senior Merchandising Manager. You will be responsible for driving sales and maximising margins through strategic stock management and collaboration with our Buying team. Together, you'll propel the business forward with innovative strategies, insightful planning, and thorough performance reviews.

Your Role Accountabilities...

• Conduct weekly meetings with the product development and product management team to update on the critical path and deliveries.
• Coordinate with the warehouse and ecommerce teams to tackle issues with purchase orders, out-of-stocks, delivery issues, supplier performance, and ways to enhance merchandising actions to support warehouse operations.
• Partner with the global Tours & Retail teams to fully realise their growth potential.
• Collaborate with Warner Bros.' Product Development, Buying & Sourcing teams, and negotiate with suppliers and distributors on quantities and timescales.
• Provide the wider team with sales information as required and assist in planning and preparing for range meetings.
• Work with the head of department and WB logistics to maintain freight forwarder relationships, ensuring cost-effective goods transportation.
• Develop merchandising strategies that balance customer expectations with business objectives, while staying aware of market trends and competitor activities.
• Mentor and develop the Merchandising Assistant and support the day-to-day running of the department, stepping in for the Senior Merchandising Manager when needed.
• Analyse sales figures, customer reactions, and market trends to anticipate product needs, plan product ranges/stock, and update the business on product performance.
• Manage weekly intake plans, open-to-buy for all products, and maintain accurate purchase orders, ensuring availability targets are met and exceeded.
• Monitor stock movement, propose markdowns, promotions, price changes, clearance pricing, and make suggestions for discontinuing lines to maximise margins.

Qualifications & Experience...

• Omnichannel merchandising experience.
• High level of analytic ability to interpret data and trends.
• Advanced Microsoft Office skills, especially in Excel. Experience with Microsoft Dynamics is a plus.
• Ability to influence and present ideas positively and professionally.
• Proactive and able to motivate yourself and others.
• Contribute effectively to team success.
• Previous experience at Assistant Merchandiser level or similar.

Working Pattern...

This is a full time position (40 hours), working Monday to Friday.

Business Overview...

Warner Bros. Studio Tour London - The Making of Harry Potter (WBSTL), an indoor attraction that invites visitors to step into the fascinating behind-the-scenes world of Harry Potter and the Wizarding World. The Studio Tour offers special features to enable visitors to deepen their understanding of how the Harry Potter and Fantastic Beasts films were made. With iconic film sets to explore, costumes and props to discover, and magical experiences to delight, the indoor attraction invites visitors to enjoy scenes from the films first-hand and discover how the world's favourite book series was brought to life on screen.

The Harry Potter Shop at Platform 9¾ invites visitors to capture the magic of "pushing a trolley through the wall" at our popular photo experience. Then explore the shop, which showcases a wide range of official Harry Potter merchandise in a uniquely themed environment, all in the heart of one of London's busiest railway stations.

Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done...

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.