Welcome to Warner Bros. Discovery... the stuff dreams are made of.
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
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The Job
We are seeking a dynamic and experienced Specialist, Global Distribution Operations & QA to join our organization.
The ideal candidate will play a key role in the inspection of content to protect the best-in-class experience for our user base and drive operational efficiencies in a complex matrixed organization.
The Specialist will collaborate with cross-functional departments to ensure that enhancements to the QA process are ongoing and mirror the speed of scale required for the company.
The goal is to QA content in a prioritized, specific manner and to use those findings to drive operational improvements throughout the media supply chain. The candidate must thrive in a deadline-driven environment, able to deftly navigate complex matrixes of toolsets, teams and technology.
The Daily - Major Activities
- Content Quality Control (95%)
- Examine content for component accuracy (Artwork, Metadata, Video, Global Localization) to validate intended customer experience
- Identify, escalate and monitor resolution of content defects alongside resolver teams and cross-functional stakeholders
- Track QA findings, forecast trends, articulate operational hurdles and dependencies to enhance content operational processes
- Contribute to post-mortems, case-studies and other exercises designed to drive improvements to on-time content access and customer experience across global distribution partners
- Adopt and embrace new operational projects and technology features, including following complex runbooks and procedures
- General Content Operations (5%)
- Other duties may be required, as needed, involving overall project management related to on-time publishing, content scheduling, localization processing, rights availability tracking and more
The Essentials
- 5+ years of proven experience in multimedia QC/QA, content publishing, project or program management, business, DTC or content operations, or a related field
- Full working proficiency in English
- BA/BS required or equivalent combination of skills
- Outstanding skills in Microsoft Excel required
- Extremely organized, with meticulous attention to detail
The Nice to Haves
- Experience with quality assurance a plus
- Experience with content programming/scheduling a plus
- Strong digital media industry landscape knowledge and technical savvy desired
How We Get Things Done...
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, union status, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.