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Specialist, Ancillary Content Servicing

AT Warner Bros. Discovery
Warner Bros. Discovery

Specialist, Ancillary Content Servicing

Hyderabad, India

Welcome to Warner Bros. Discovery... the stuff dreams are made of.

Who We Are...

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

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Your New Role:

Responsible for working closely with cross-functional GCO and MKT teams to achieve high quality, efficient Promotional content delivery pipelines for the Streaming platforms, linear channels, Social, Marketing and affiliates. Tracking and coordination of Promotional assets creation and delivery status along with priority and deadline handling. Actively investigate methods to evolve process workflows to improve efficiency, increase creative opportunities, and maximize operational processes. Serve as primary Go-To resource for identifying and troubleshooting content delivery issues while providing immediate resolution, while developing long term sustainable solutions.

The Daily - Major Activities

  • Responsible for On Time and to Brief Delivery of Promotional Assets
    • Ensure internal teams are aware of deliverables
    • Tracking requests, progress, changes and approvals
    • Stay on top of changes and requests between teams


  • Main POC for Promotional Assets
    • Handle daily comms between teams
    • Provide feedback to the business regarding progress
    • Support fast turnaround content for Social Media
    • Liaising between teams to ensure changes and requests are carried out within the given timeframe
    • Alerting business, COEs and tech teams when planned demand exceeds current operational capacity and proposing solutions
    • Collating communication from different channels and tracking and executing
    • Attending regular meetings to provide feedback and updates as well as capturing information


  • Ingest of Components
    • Track content coming into the MAM system
    • Locate materials and import into the correct placeholders
    • Chase up missing content
    • Communicate between teams on statuses


  • Troubleshooting Issues
    • Assess and triage promotional assets content delivery challenges
    • Prioritize issues and provide resolutions at the front end, whilst managing root-cause analysis
    • Delineating correlative tasks with operational teams to obtain valuable sustainable solutions


  • Workflow Optimization
    • Gather insights from current promotional assets content workflows review to ascertain bottlenecks
    • Exposing strategic opportunities that yield efficiency gains and define optimization points


  • Content Delivery Improvement
    • Provide input to development teams to create tools that facilitate promotional assets asset categorization visibility for prioritized processing to all teams involved in the content delivery workflow


  • Staying Across End-to-End Process
    • Work with cross-functional teams directly to understand and document their promotional assets workflows through process maps, business process and media flow diagrams, and data flow diagrams and identify along with them innovative solutions for their process, taking into consideration the end-to-end process of all teams involved.

The Essentials

  • Bachelor's degree in Engineering, IT, Communications, Broadcasting or related field or equivalent working experience
  • 2 years of experience in Media Companies
  • Business acumen on media operation
  • Ability to work on cross functional multi-cultural teams in a collaborative way
  • Technical knowledge of media workflows and media formats
  • Knowledge of postproduction workflows
  • Excellent organizational skills
  • Bilingual in English and Hungarian

The Nice to Haves

  • Knowledge of user experience basic principles
  • High analytical skills
  • Familiarity with tracking tools such as Monday.com

How We Get Things Done...

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Client-provided location(s): Hyderabad, Telangana, India
Job ID: Discovery-WAMEGLOBALR000091516EXTERNALENGLOBAL
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • FSA
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Company Outings
    • Snacks
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Unlimited Paid Time Off
    • Sabbatical
    • Volunteer Time Off
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • 401(K)
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Learning and Development Stipend
    • Access to Online Courses
    • Professional Coaching
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)