Welcome to Warner Bros. Discovery... the stuff dreams are made of.
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
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Your New Role:
The Manager of Global Media Operations will oversee the daily Global Media operation, ensuring that proper standards and outputs are met. The Supervisor will also be responsible for establishing and implementing requirements with neighboring departments (clients, external & internal partners).
Your Role Accountabilities:
Operation
- Serve as point of contact for internal/external clients and staff during assigned shift.
- Monitor internal systems for incoming Acquisition and QC tasks.
- Work with GMO Management team to ensure client expectations and completion of work are met.
- Coordinate QC workflow status and results with GMO Management and Stakeholder groups.
- Pro-actively and collaboratively identify, troubleshoot and resolve issues.
- Provide daily shift reports.
- Work with GMO Management to analyze, plan and execute process changes in response to changing client and technical requirements, and to improve departmental throughput and efficiency.
- Perform other duties, as assigned.
Leadership
- Supervise direct reports which will include the following:
- Communicating and delegating operational priorities.
- Actively prioritizing operational workload and staff work assignments.
- Coordinating and approving time off requests.
- Conducting staff meetings.
- Meeting with staff one on one regularly to discuss performance.
- Encouraging open feedback from direct reports to contribute to operational efficiency.
- Ensuring shift coverage.
- Training new staff.
Qualifications & Experiences:
- Minimum 7 years of experience in a Media Operation quality control and/or duplication environment, or within a post-production facility. 3+ years of experience in a managerial role.
- Fluent in English
- Quick problem solver, team player, good time management skills
- Excellent oral and written communication skills
- Great organizational and interpersonal skills
- Must demonstrate knowledge of technical media concepts - video, audio, composite, component and digital.
- Familiarity with equipment and techniques used in Media quality control and encoding processes and evaluations.
- This position is considered an essential position that supports 24/7 operations.
Not Required but preferred experience:
- Candidate should have a technical management background and familiarity with supervising technical workers.
- Strong leadership and supervisory skills, comfort with teaching and instruction.
- Mult-lingual
- Experience with Non-linear editing software
How We Get Things Done...
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.