Welcome to Warner Bros. Discovery... the stuff dreams are made of.
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
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Title: Manager, GBS Transformation
Every great story has a new beginning, and yours starts here.
Welcome to Warner Bros. Discovery... the stuff dreams are made of.
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
The Transformation Manager will join our dynamic and globally distributed T-Squad team. The team is enabling the transformation delivery within the multifunctional GBS for Warner Bros. Discovery. The team is part of the broader GBS Strategy & Transformation Organization.
As a Transformation Manager, you will provide crucial support to senior transformation managers in their duties, deliver individual projects, and drive continuous improvement in the team's way of working. This role will ensure a common standard of work across the team, oversee the delivery of workshops and training activities, and maintain the high quality of various team products and services. Additionally, the role will provide transformational project support, deliver project/process documentation, and offer PMO support, strongly emphasizing Continuous Improvement.
Job Responsibilities
- Support the Transformation Team in their duties, ensuring a common standard of work across the team.
- Deliver individual transformation projects with a regional/global span of control.
- Provide transformational project support e.g. deliver project/process documentation.
- Collect, analyze, and visualize data to provide actionable insights for projects, process design and governance activities.
- Run problem-solving sessions (e.g., Kaizen events) to address operational issues and identify improvement opportunities.
- Ensure the high quality of various team products and services, such as transformation champions, training, and bottom-up improvement programs.
- Act as a liaison between business functions and the transformation team to gather requirements and resolve issues.
- Oversee the delivery of workshops and training activities, including logistics, participant management, and materials preparation.
- Delivery of Continuous Improvement / Transformation training based on needs.
- Identify and deliver service improvement activity within the GBS by leveraging process improvement methodologies and innovative thinking.
Work Experience
- Minimum 5 years of proven experience in a similar role, including continuous improvement, transition and project management, business/financial analysis.
Education, Professional Training, Technical Training or Certification
- Bachelor's degree in Business, Finance, Management, Engineering, or a related field.
- Lean/Six Sigma certification is highly desirable.
- Project management certification (e.g., PMP, PRINCE2) is a plus.
Knowledge/Skills
- Strong analytical skills with experience in data analysis, statistics, process mapping, and problem-solving.
- Critical thinking and ability to identify improvement opportunities, define actionable plans and deliver benefits.
- Strong decision-making abilities and a results-oriented mindset.
- Ability to work in a fast-paced, matrixed environment with flexibility to adjust to multiple demands and shifting priorities.
- Good relationship-building skills, with the ability to quickly form working relationships and influence stakeholders at all levels.
- Excellent communication and interpersonal skills, with the ability to work effectively across cultures and functions.
- Strong understanding of continuous improvement and project management methodologies, including Lean, Six Sigma, PMI, Agile, or Change management.
- Experience in process automation using various tools such as Workflows, RPA, Chatbots, and AI is an advantage.
Other Requirements
- Experience providing training and mentoring sessions.
- Proactive, can-do attitude, and a team player.
How We Get Things Done...
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.