Welcome to Warner Bros. Discovery... the stuff dreams are made of.
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
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Your New Role...
The Job
This position exists to support and lead Order to Cash workstreams of Warner Bros. Discovery WBD Advertising, Affiliate Distribution, Streaming Subscription and several other revenue streams. This person will develop and deliver plans of action with the purpose of driving successful outcomes and effective customer relationships resulting in improved Cash Flow. This role will have managerial responsibilities over a direct team performing tasks including but not limited to: billing, dispute management, order management, cash receipts and application and work closely with OTC Management & business stakeholders
Your Role Accountabilities...
- Oversee cash applications and collection activities including timeliness of cash applications and collections query resolution.
- Should understand entire OTC lifecycle so that coordination amongst other verticals of OTC is easy.
- Proficient in accounting and should have understanding about Journal entries.
- Review of unapplied and overdue accounts on monthly basis and acting on aged items.
- Assisting team to understand the technical cash receipts and applying them in books.
- Provide managerial support to team in resolving disputes and chargeback issues with customers and internal stakeholders.
- Conduct account reviews for A/R balances and provide updates to management on Account Receivable health status with the intention of improving on Days Sales Outstanding (DSO)
- Provide and manage related AR reporting for KPIs and other performance metrics.
- Manage internal and external relationships with key clients.
- Manage special projects and analysis as required to meet responsibilities and objectives of the business.
- Lead a team of talented resolvers and analysts through recruitment, training, coaching, and self-empowerment.
- Maintain documentation for compliance reporting and audits.
- Test new implementations and changes to the S4 and SAP system environment.
- Must have experience of transitioning OTC activities.
Qualifications & Experience...
- Commerce Graduate or MBA or CA Inter with 10+ years of O2C experience with experience of Cash Applications for APAC / Europe customers for SSC/BPO.
- Experience in S4, Peoplesoft Financials and SAP is preferred.
- Experience in the Media Industry and/or Media Sales is preferred.
- A working knowledge of Microsoft Office products (Outlook, Word, PowerPoint)
- Should have a complete understanding of the OTC process.
- Strong listening, verbal and written communication skills
- Ability to work independently, creatively and efficiently.
- Proven track record in meeting deadlines
- Open to UK and US Shift time zones
How We Get Things Done...
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.