Position Summary...

What you'll do...

About Team:
Our team works closely with our US stores and eCommerce business to better serve customers by empowering team members, stores, and merchants with technological innovation. From groceries and entertainment to sporting goods and crafts, Walmart U.S. offers an extensive selection that our customers value, whether they shop online at Walmart.com, through one of our mobile apps, or in-store. Focus areas include customers, stores and employees, in-store service, merchant tools, merchant data science, and search and personalization.

What you'll do:

• Omnichannel eCommerce production support

Omnichannel eCommerce production support with the team with in-depth technical knowledge of mission-critical infrastructure, multiple cloud platforms with OpenStack, Microsoft Azure, Google Cloud, web traffic flows, micro-services, tools, processes, and dependencies between services for major incident management procedures to ensure highest levels of availability and reliability of multiple complex production systems.

• Cloud understanding and triaging

Resolve incidents originated within cloud with working knowledge of multiple cloud technologies such as Open stack, Cloud Native platform, Microsoft Azure, and Google Cloud Platform for triaging critical system health using various internal and vendor-related tools.

• Alert, Monitoring, Log analysis

Detect and analyze monitoring graphs and alerts to identify systems causing production impacts with various tools like Grafana, Prometheus, MMS, Kibana, Graphite, Dynatrace, New Relic, Omniture, Splunk, and CDN logs.

• Incident triage, Escalation and Resolution

Triage site-impacting production issues by quantifying impact, analyzing systems for quick remediation, engaging the right teams for recovery, and focusing on immediate restoration of large-scale enterprise omnichannel retail systems.

• Enhance Monitoring solutions

Enhance Monitoring solutions by developing enterprise monitoring/tooling software solutions such as Grafana, Kibana, Splunk, Graphite, Nagios, New Relic, Dynatrace and to improve visibility, pro-actively detect issues and restore system availability.

• Enhance Alerting solutions

Design and implement alerting solutions with scripting languages like JavaScript for the integration of alerting tool with service API endpoints with various tools like ServiceNow, Spotlight and xMatters.

• Develop Tools and Support

Design and develop solutions for widespread internal communications for cloud applications support or workflows for infrastructure availability issues with various internal applications with = programming experience in one or more languages like Java, JavaScript (React, Node JS), Go, Python, Ruby, Shell programming technologies like Prometheus, Database Query languages and working knowledge of CI/CD pipelines.

What you'll bring:

• Automation and Self-healing: Demonstrate knowledge of scripting and software development for automation and self-healing of multi-cloud environments. Help enhance existing solutions by developing automation with Docker, Kubernetes and working with DevOps and Engineering partners.
• Excellent end to end technical understanding of core infrastructure, cloud services, platforms, and micro-services.
• Ability to effectively triage - be able to detect and determine symptom vs cause.
• Identify and drive continuous improvement efforts to reduce waste (eliminate, automate or streamline).
• Influence the design of system architecture and tactical solutions.
• Familiar with log centric tooling, ideally Splunk. Produce time series data and reusable dashboards for use both during and post event.

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Walmart's culture is a competitive advantage, and it's fostered by being together. Working together in person allows us to collaborate, align quickly and innovate with greater speed. We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates.
Our hubs: Walmart is a global company with offices across the United States and around the world. Our global headquarters is in Bentonville, Arkansas, with primary hubs in the San Francisco Bay area and New York/New Jersey.

Benefits:
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices .

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart .

The annual salary range for this position is $117,000.00-$234,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

- Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 2 years' experience in software engineering or related area.Option 2: 4 years' experience in software engineering or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Customer Service, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Masters: Computer Science

Primary Location...

680 West California Avenue, Sunnyvale, CA 94086-4834, United States of America